BBL Complaints and Outcomes

Close Brothers the Bank Lord Agnew Has Shares In Treats a Customer Appallingly and Stops Him Getting a Bounce Back Loan and One of Their Agents Send Him a “The Police Are Desperate to Arrest You” Message The Ombudsman Steps in and Gives Them a Good Slapping

Nothing shocks me anymore, and here is a tale and a half, regarding the utterly shocking way Close Brothers the bank that Lord Agnew has shares in treated one of their customers, it includes threatening messages and all manner of other wrong doing. […]

BBL Complaints and Outcomes

Simon Louth the Ombudsman States That Even Though Santander Had in Big on Their Website “Turnover for 2019 (Estimates Can Be Used)” He Expects Actual Turnover Figures To Be Used When Applying for a Bounce Back Loan!

Another case here for you to check out, in which Santander snatch back a Bounce Back Loan after a “review” and of course after craftily using most of it to pay off a customer’s overdraft. But the Ombudsman is quite clear that even though the business was established in 2019 and he could estimate his turnover, he didn’t think the business owner should have estimated it! But as you will see the business owner says he estimated his future turnover, which probably gave Simon a reason to knock back the complaint, some would say he should have stuck to saying I could estimate so did. […]

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11 Year Disqualifications Handed Out to Company Directors for Blagging Two Bounce Back Loans One from Barclays and one from Paragon for Their One Single Company and For Not Declaring Their Business Was in Difficulty on the BBL Application Forms

The rules surrounding Bounce Back Loans were complicated for many people to get their heads around, and the British Business Bank, as you will see below, did make it clear on the 3rd of June 2020, that if you owned more than one eligible business you could apply for a BBL for each of them, that however is not what happened in today’s case which saw two Company Directors hit with an eleven year disqualification for bagging two BBLs for their one single Company. […]

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BBL Complaints and Outcomes

HSBC Block Customers Account as Part of a Review or “Safeguarding” Snatching Back That Customers Bounce Back Loan and Also Keeping His Non BBLs Funds – Ombudsman Says OK Keep That Extra Money After They Respond Very Late

Another barmy case to reveal to you today in which HSBC pull their usual dirty tracks, blocking a customers account, deciding they are snatching back a BBL and all other funds in his account, they then can’t even be bothered to reply to the Ombudsman’s on time, and keep that customer in the dark as to why they have done all of that. […]

BBL Complaints and Outcomes

Financial Ombudsman Decides NatWest Deserve a Slap for Taking An Age To Review a Customers Eligibility and Access to Their Already Approved Bounce Back Loan After Blocking That Customers Account and Orders Them to Pay Compensation

Many people out there are experiencing out of the blue “reviews” on their bank accounts and post drawn down checks on their eligibility to the Bounce Back Loan scheme, which can often see bank account access being restricted until such reviews are complete. A long and drawn-out case today in which Ben Jennings the Ombudsman orders compensation should be paid and gives his reasoning as to why. […]

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A 10 Year BRO Handed Out For Applying For and Getting a £50k BBL For a Business That Had Ceased Trading in 2019 and a 5 Year BRO Handed Out for Using a Chunk of a £42k BBL To Purchase Bitcoin Investments

A couple more cases of BBL wrongdoing have just come to light involving one chap who applied for and got a £50k BBL for a business that had ceased trading in 2019, and another chap who caused his bankruptcy by rash and hazardous speculation using Bitcoin investments. […]

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On the Day The Times Reveals Alleged Shady Goings on at Starling Bank with the Way They Processed BBL’s Another £50k Bounce Back Loan From That Bank Turns Sour With the Director Getting a 10 Year Ban

I see Lord Agnew is continuing to make waves with his seemingly loose tongue, as the story in todays The Times reveals, in which he apparently dishes the dirt on some utterly sordid shenanigans with the way that Starling Bank ran their Bounce Back Loan facility. I have asked them for a comment. Anyway here is another case which resulted in a 10-year disqualification involving a £50k BBL from that bank. […]