BBL Complaints and Outcomes – Mr Bounce Back – Bounce Back Loan News – Updates

HSBC Give a BBL to a Customer As a Sole Trader Not For The Ltd Company He Applied For – HSBC Bung Him £100 Compensation and Another £100 When Ombudsman Gets Involved – Ombudsman States There Was a Pandemic The Bank Was Busy Be Happy with £200 and Its Still a Sole Trader BBL!

September 13, 2023

I have heard from a lot of people in a similar position to this HSBC customer and the way the Ombudsman dumped the complaint is scandalous. […]

Urgent Warning – Lloyds Bank Admit NOT Updating BBL Accounts with Any Change of Customer Addresses and Have Defaulted BBLs To Get Their Hands on the Guarantee After Sending Demands and Letters to the Old Address of Customers – Nice Scam Lloyds!

September 13, 2023

Have a read of this recent complaint outcome to see some of the additional tricks some BBL Lenders, such as Lloyds pull to get their grubby hands on the BBL Government Guarantee. […]

A Person Not Associated with a Business Since 2014 Left Liable for Half of a Defaulted NatWest Bounce Back Loan as the Business Owner Refuses to Sign to Say That Person Can Be Removed from the BBL Agreement He Never Signed Or Knew Of – Ombudsman Says It’s a Civil Matter

September 13, 2023

Here is another barmy Bounce Back Loan related complaint that has somewhat flummoxed the Financial Ombudsman Service. […]

HSBC Customer Drops Himself In It By Complaining He Never Applied For and Never Spent the BBL the Bank Approved and States Whoever Applied for the BBL Had Over-Egged the Turnover – The Ombudsman Decides He Did Apply and is Liable for Repaying It

September 7, 2023

Another interesting BBL related complaint for you to peruse in which, in the Ombudsman’s opinion, after looking at the evidence, the bank did no wrong. Which does also mean the customer must have over-egged his turnover! […]

Barclays Default a Customers Bounce Back Loan Due to Them Withdrawing His Overdraft and Him Taking Some Time to Repay It, Then Realise That Is Shady as Hell and Reinstate the BBL – Ombudsman Awards Customer £50 Compensation

August 30, 2023

Here is yet another sordid little BBL related complaint about Barclays which has just been settled […]

Lloyds Told to Reinstate a BBL They Defaulted and Remove Any Adverse Credit File Reporting Due to the Vile Way They Treated a Customer – How Many Others Have They Treated That Way Just to Get Their Grubby Hands on a BBL Guarantee ?

August 30, 2023

It is the turn of Lloyds to get a slap by the Ombudsman as you will see in the following case. […]

NatWest Erroneously Default a Customers BBL Which She Repays in Panic in Full When She Had Taken a PAYG Repayment Holiday, Causing Her Untold Distress and Problems – Ombudsman Awards a Pathetic £500 Compensation

August 30, 2023

I do feel this customer deserves much more than a pathetic £500 for the BBL related banking error. […]

After Taking Over a Year to Set Up the PAYG BBL Options for a Customer an Ombudsman Has Told NatWest to Remove its Default, Take Back the BBL from Their Debt Collector, Rework the PAYG Options Into the BBL and Pay £750 Compensation

August 30, 2023

Here is another BBL related complaint that has just been settled the customers way. […]

Metro Bank Default a Customers BBL Over a £10 Missed Payment, Then Throw a Hissy Fit When an Ombudsman Caseworker Rules Against Them – A Real Ombudsman Has Now Stepped in and Told Them to Reinstate the BBL and Grow Up

August 30, 2023

This case shows you the stunts some Bounce Back Loan Lenders will try and pull to get back their BBL’s quickly either from a customer or via a BBL guarantee claim to at the detriment of customers. […]

TSB Use a Large Chunk of One of Their Customers BBL’s to Repay His Business Overdraft, He Complains Only to Be Told by the Ombudsman Who Tosses Out the Complaint, That It Was a “Quirk of Timing” That His Overdraft Expired Days After the BBL Was Credited to the Account

August 30, 2023

You are always taking a gamble when submitting BBL related complaints to the Ombudsman, as the person in the following case found out, the dates mentioned also prove just how long the complaints process can be too. […]