This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
BBL Complaints and Outcomes
NatWest Ordered to Pay £5,000 Compensation and “Do The Right Thing” Regarding a Defaulted BBL For a Customer Whose Vulnerable Husband Was Sadly Pushed Over the Edge By the Bank Due to Their Failings and Has Passed Away
It is with great sadness that I have to report the following, it has reduced me to tears. […]