This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
Another interesting BBL related complaint for you to peruse in which, in the Ombudsman’s opinion, after looking at the evidence, the bank did no wrong. Which does also mean the customer must have over-egged his turnover! […]
This case shows you the stunts some Bounce Back Loan Lenders will try and pull to get back their BBL’s quickly either from a customer or via a BBL guarantee claim to at the detriment of customers. […]
You are always taking a gamble when submitting BBL related complaints to the Ombudsman, as the person in the following case found out, the dates mentioned also prove just how long the complaints process can be too. […]