BBL Complaints and Outcomes

This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.

BBL Complaints and Outcomes

NatWest Ordered to Write-Off Another Bounce Back Loan and Give £300 Compensation to a Customer for Putting a BBL In His Sole Trader Name and Not the Name of His Ltd Company – So Many People Have Told Me Their BBL Lender Did a Similar Thing, Lets Hope They Too Also Get Justice

April 25, 2024

Having heard of many similar cases to this one, let us hope that this decision by Louise Bardell, an Ombudsman, opens the floodgates to similar decisions for those who find themselves in a similar position with that bank and other BBL Lenders. […]

BBL Complaints and Outcomes

Ombudsman States No New Parties Could Be Added to a BBL After March 2021, as He Tosses Out a Complaint From a NatWest Customer Who Said He Shouldn’t Be Liable for BBL Repayments as His Sole Trader Business Became a Ltd Company and He Isn’t Associated with It Any Longer

March 15, 2024

Here is another Bounce Back Loan related  comlaint that has just been tossed out by Colin the Ombudsman. I am aware some business owners have tried pulling a similar trick to try and get out of paying back a BBL…. […]

close a limited company
BBL Complaints and Outcomes

Ombudsman Tosses Out a Complaint and Decides a BBL Borrowers Recollections Were “Confused” When a Lloyds Bank Employee Told Him He Could “Use a Shortcut” to Get a BBL In a Sole Trader Name and Change it to His Limited Company Name Later

March 7, 2024

Having heard and seen what some bank staff said and did to BBL borrowers, I wouldn’t be too surprised if, despite this BBL complaint outcome, the Lloyds Bank Employee did utter such words. Read on for the details of this case. […]