BBL Complaints and Outcomes

Barclays Force Customer to Wait Four Months to Attend an In-Branch Appointment to Open a Business Account to Get a BBL Ombudsman Does Not Uphold Complaint

It was often the case when an existing personal account holder with Barclays wanted to open a Business Account to get a BBL that bank would force them to attend an in-branch appointment, this complaint looks at how they forced one customers to wait four months for the appointment and why the Financial Ombudsman did not uphold that complaint. […]