This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
BBL Complaints and Outcomes
Metro Bank, Interested Only in Getting Their Grubby Hands on the Government Guarantee, are Ordered to Reinstate a Customers Bounce Back Loan They Defaulted After Shockingly Failing to Refer That Customer Who Was in Deep Mourning to Their Bereavement Team After His Wife Sadly Passed Away
Some BBL complaints make me sick to my stomach at the way customers, such as this one who was in deep mourning, are treated by Bounce Back Loan Lenders. […]
HSBC Set Up a Ltd Company’s BBL in the Directors Personal Name – Something They Have Done a HUGE Number of Times – Ombudsman Say They Cant Change It Due to the Harebrained Rules of the Scheme and Awards Him £250 – Its Defaulted Now Anyway, So I Doubt They Will Get Anything Back
The number of people who have told me HSBC have done the following to them too is large, anyway read on and do not laugh at the confusion and waffle of the Ombudsman due to the ridiculous rules of the BBL scheme…. […]
Barclays Remove a Customers Bounce Back Loan PAYG Repayment Holiday and He Complains to the Ombudsman Who Throws Out the Case, Stating the Customer Blagged, Due to the Structure of His Businesses, One of the Two BBLs He Got
Here is another Bounce Back Loan related complaint the Ombudsman has just thrown out. […]
RBS BBL Customer Identified By Using the Gender-Neutral Honorific, Mx, Complains Bank Staff Were Discriminatory Asking for Their Christian Name, and Then Breached Data Protection By Passing Their Details Over to The Banks Specialised Business Management Team – Ombudsman Doesn’t Uphold the Complaint
Here is the outcome of this case. […]
Man With Physical and Other Vulnerabilities Claims Some Scammed Him Out of an Expensive Watch By Paying for It By Applying for a Barclays BBL in His Name Without His Knowledge – Ombudsman Says I Doubt It and Dismisses the Complaint
Here is another extraordinary BBL related complaint, give it a read through and make your own mind up on who you believe. […]
Company Director Complains That Lloyds Bank Approved and Paid Out a Bounce Back Loan Without Her Knowledge As the Company Secretary Applied For It, Bagged It and Left – Ombudsman Says Tough, She Was a Signatory on the Business Bank Account
Another not too unusual case here for you to peruse the details and outcome of. […]
Customer Complains Barclays Defaulted His BBL When He Had Taken the Pay As You Grow No Payments for 6 Months Option, Arrr Says the Ombudsman You Had Missed Three Payments When You Took the PAYG Options So Tough
Here is yet another BBL complaint that has just been decided on by the Ombudsman. […]