Starling Been Waiting 10 Days for Payment

I have personal account and business account with starling. Applied Monday,  accepted Monday late signed tues morning, got email saying accepted funds will be in account tomorrow, still waiting and 5 calls later no answers

This is getting ridiculous. My Starling BBL was accepted 10 day ago,

9 days ago I got email saying full amount in my account the next day.

Over 240 hours still waiting since been accepted for payment, things done on my account wrong.  Treated horrendously.