If you need to make a complaint you have the option to contact the lender who will be able to give you details of their standards complaints process and, if you are not satisfied, you can contact the Financial Ombudsman Service.
More Bounce Back Loan Questions and Answers
- What term can I borrow a BBL over?
- What BBL fees/interest will I be required to pay?
- When do I have to start BBL repayments?
- What products are offered on the BBL Scheme?
- How long will it take me to get the BBL funds?
- How much can I apply for with a BBL?
- How long is the BBL scheme open?
- How do I apply for a Bounce Back Loan?
- Am I eligible for a Bounce Back Loan?
- What is a Bounce Back Loan?
