Ombudsman Tosses Out a Complaint and Decides a BBL Borrowers Recollections Were “Confused” When a Lloyds Bank Employee Told Him He Could “Use a Shortcut” to Get a BBL In a Sole Trader Name and Change it to His Limited Company Name Later March 7, 2024 BBL Complaints and Outcomes, Todays News You need to login to view this content. Please Login. Not a Member? Join Us