BBL Complaints and Outcomes Archives

HSBC Ordered to Write Off Another Bounce Back Loan and Pay Compensation After They Said a Director Had Blagged a Second BBL for Her One Single Company and Chased Her for Repayment, She Proves It Was a BBL For and Used By a Completely Different Company That Is Now Dissolved

June 10, 2024

Have a read through of this case, as I am sure you will never bank with HSBC when you do, as they appear not to know their arse from their elbow. […]

NatWest Customer Complains the Bank Put His BBL in His Sole Trader Name and Not His Ltd Company Name – Ombudsman Tosses Out the Complaint Pointing Out That Company Was Later Dissolved Without Him Telling the Lender – (Which Could Have Seen Him Being Jailed)

June 6, 2024

Have a read through of this case, for I think the complainant dodged a bullet by not having […]

Metro Bank Ordered to Re-Instate a Defaulted Bounce Back Loan, Give a Customer Their PAYG Options and Pay £300 Compensation for a Series of Gormless Errors Including Sending Unfinished Emails and Not Bouncing Back Emails Sent to Staff Who Had Left

May 9, 2024

Here is an interesting case that has just been ruled upon in which fair play has been arrived at, regarding a defaulted Bounce Back Loan. […]

HSBC Ordered to Write Off a Bounce Back Loan, Pay Compensation and Called “Disingenuous” For Keeping Quiet About a Known System Error on Their BBL Application Form Which Ignored Which Box You Ticked Entirely

May 2, 2024

I recently wrote about NatWest and how that the bank had been ordered to write off a Bounce Back Loan, as it was in a customer’s personal name and not the LTD Company name, as the entity that got the BBL. But as we know, HSBC were also guilty of such, and they have just been ordered to write off a BBL, and hopefully many more for their shenanigans, and yours may be one of them. […]

NatWest Ordered to Write-Off Another Bounce Back Loan and Give £300 Compensation to a Customer for Putting a BBL In His Sole Trader Name and Not the Name of His Ltd Company – So Many People Have Told Me Their BBL Lender Did a Similar Thing, Lets Hope They Too Also Get Justice

April 25, 2024

Having heard of many similar cases to this one, let us hope that this decision by Louise Bardell, an Ombudsman, opens the floodgates to similar decisions for those who find themselves in a similar position with that bank and other BBL Lenders. […]