TSB

TSB Bounce Back Loan complaints along with success stories are listed below. Be aware I have literally 1000’s of articles to load about BBL’s.

BBL Complaints and Outcomes

TSB Customer Misses Out on a Bounce Back Loan Top-Up Due to Various Reasons Including That Bank Listing an Unmonitored Email Address on Their Website, The Ombudsman Says £75 Compensation is Adequate

September 19, 2022

Whilst TSB are being very, very fair with people who call them up and tell them they cannot repay their Bounce Back Loan with the bank explaining to them how they will claim on the guarantee and not hound them, here is a complaint about them the Ombudsman has just ruled on. […]

BBL Complaints and Outcomes

TSB Snatch Back a Customers Bounce Back Loan as They Didn’t Believe His Turnover Figure the Customer States It Was a Projected and Therefore an Estimated Figure the Ombudsman Says His Business Was Established Before 1 Jan 2019 So No Estimates Allowed He Does However Award £200 Compensation

August 31, 2022

Another long and drawn-out TSB Bounce Back Loan related complaint, and one in which the Ombudsman does uphold the complaint in part, but not about the snatching back of the BBL. […]

BBL Complaints and Outcomes

Ombudsman Throws Out a BBL Complaint in Which TSB Snatched Back a Bounce Back Loan Citing Customer Over-Egged His Turnover He Says it Was an Estimate and If They Suspected Fraud Why No Fraud Marker? – Ombudsman Says He Didn’t Qualify to Estimate

July 8, 2022

Here is another Ombudsman case that they have decided not to uphold in which a customer admitted to accidentally over-egging by estimating his turnover to get a TSB Bounce Back Loan and is questioning, as they snatched it back, and if they suspected fraud, why did they not log a CIFAS marker. Not all suspicions are reported to CIFAS says Ben the Ombudsman. […]

BBL Complaints and Outcomes

TSB Snatch Back a Bounce Back Loan and Accuse Sole Trader of Not Being Eligible for That Loan and Using Funds for Personal Use SME Applies Elsewhere and Gets a BBL – Financial Ombudsman Thinks £200 is Suitable Compensation for The Scandalous Way TSB Treated That SME

November 11, 2021

Today I present to you even more proof of why the Members of the House of Lords were wrong to vote down an amendment to give those with a Bounce Back Loan more protection, many of them had financial interests with BBL lenders and one in a bailiff firm when they voted by the way. This case is a shocking one regarding TSB who accuse a Sole Trader of all sorts, but low and behold that SME went on to get a BBL elsewhere eventually. […]