TSB Archives - Mr Bounce Back - Bounce Back Loan News - Updates

Newbie Ombudsman Decides TSB Had to Snatch Funds Out of Two Different Customer’s Accounts to Repay Their Respective BBL As the Bank Decided to End the Relationship with them and the Only Way a BBL Can Be Repaid Is Via the Servicing Accounts TSB Closed! (Utter Madness)

November 7, 2024

Not sure whether this Ombudsman is going to last very long with dim-witted decisions like this these two […]

The Monsters at TSB Debank a Vulnerable Customer Suffering from Severe Anxiety and PTSD and Default Her BBL – Ombudsman Orders them to Offer to Reopen the Account, Reinstate the Bounce Back Loan and Pay Her £300 Compensation and Show Her Some Common Decency

September 12, 2024

Louise the Ombudsman sorts out a BBL related complaint, this time kicking TSB’s backside. […]

TSB Bounce Back Loan Customer Complains That TSB Have Given Him a CIFAS Fraud Marker and Should Remove It – Alex the Ombudsman Says Looking at Your Massively Over-Egged Turnover You Deserve It

July 11, 2024

Here is a BBL related case that Alex the Ombudsman has just tossed into the bin. […]

TSB Use a Large Chunk of One of Their Customers BBL’s to Repay His Business Overdraft, He Complains Only to Be Told by the Ombudsman Who Tosses Out the Complaint, That It Was a “Quirk of Timing” That His Overdraft Expired Days After the BBL Was Credited to the Account

August 30, 2023

You are always taking a gamble when submitting BBL related complaints to the Ombudsman, as the person in the following case found out, the dates mentioned also prove just how long the complaints process can be too. […]

TSB Terminated a Sole Traders BBL , She Complains but the Ombudsman Says You Applied for Several BBL’s with Different Turnover Amounts, They Were Estimates She Says, Ombudsman Sides with TSB

April 18, 2023

After the bank reviews a customer’s bank accounts the Ombudsman in the following case determines that TSB had reasonable grounds to determine she was not eligible for the BBL she got. […]