Starling

Starling Bank Bounce Back Loan complaints along with success stories are listed below. Be aware I have literally 1000’s of articles to load about BBL’s.

BBL Complaints and Outcomes

A Starling Bank Employee’s Lies Led to a Customer Missing Out on Being Able to Apply for a Bounce Back Loan the Ombudsman Awards a Paltry £50 in Compensation

September 29, 2022

According to Ben Jennings the Ombudsman, Starling Bank removed its waiting list in the last few days of the Bounce Back Loan scheme allowing customers to apply via that banks online banking platform for a BBL, however  this customer was told to wait for an invitation to apply by one of their agents and therefore missed out on the opportunity to apply for one. […]

BBL Complaints and Outcomes

Starling Bank Refuse to Allow a Customer to Amend an Erroneous Turnover Figure to A Higher Amount to Access a High Value BBL, Ombudsman Says The Scheme Rules Did Not Allow It

May 11, 2022

Looking at the way banks and the powers that be are screaming “fraud” when someone over-egged their turnover figure to get a Bounce Back Loan, why they are not doing so when someone under-stated it or even let them correct that figure is anyone’s guess, which is what today’s case revolves around. […]

BBL Complaints and Outcomes

Ombudsman Decides That Starling Banks’ Policy of Only Allowing Persons of Significant Control to Apply for No More Than One Bounce Back Loan Even if They Had More Than One Business Eligible Was a Decision Starling Bank Could Make and Did

April 6, 2022

Whilst the rules of the Bounce Back Loan scheme did permit business owners to apply for as many BBLs as they had businesses, if each business was eligible, Starling Bank decided they would not follow those rules. In the case outlined below someone challenged that decision […]