Barclays

Barclays Bounce Back Loan complaints along with success stories are listed below. Be aware I have literally 1000’s of articles to load about Barclays BBL’s and from all other banks too.

BBL Complaints and Outcomes

Barclays Decide to Close a Customers Account and Demand They Repay Their Bounce Back Loan in Full – Ombudsman Says It’s Permitted by the Banks Terms and Conditions So That’s The End of the Matter

October 10, 2022

As you can see from the outcome of this case, it is yet another in which the Ombudsman permits a bank, this time Barclays, to close a customers account and demand they repay their Bounce Back Loan due to the bank having terms and conditions which state they can do just that, often terms and conditions borrowers never read or saw. […]

BBL Complaints and Outcomes

Barclays Declined a Sole Trader with Two Other BBL’s for His Other Two Businesses a Bounce Back Loan for His Third Business, the Ombudsman Awards Him £200 Compensation For the Upset Caused in Their Delay in Declining That Third Loan

September 13, 2022

The rules of the BBL scheme did state you could apply for as many Bounce Back Loans as you had separate, trading businesses that were not part of a holding company at the top of the business structure. Here is a recent Ombudsman decision in which Barclays declined a Sole Trader a third BBL for his third business and was ordered to pay him compensation but only for them taking so long to decline his loan and the upset caused. […]

BBL Complaints and Outcomes

Barclays Demanded a Tax Return to Process a Customers BBL Application He Tells the Ombudsman Look It Doesn’t Say That on the British Business Bank Website, Tough Says The Ombudsman They Don’t List All of the Rules and Doesn’t Uphold His Complaint

August 31, 2022

Here we go again, as you will see in this complaint it is another case of the Ombudsman stating the British Business Bank website was not to be relied upon for factual Bounce Back Loan Scheme related rules, and ultimately does not uphold a Barclays BBL related complaint. […]

BBL Complaints and Outcomes

Barclays Telling a Business Owner to Change His Business Structure When Applying for an Account to Get a BBL Was Unfair But Forcing Him to Visit a Branch When No Appointments Were Available then Ultimately Changing Their Rules Resulting in Him Not Being Eligible for a BBL Anyway Was Permitted Says the Ombudsman

August 7, 2022

Believe it or not the Financial Ombudsman Survive are still working through Bounce Back Loan related complaints, and here is another one they have just upheld, which reveals the saga, nonsense, and inconvenience Barclays put a customer through, including them amending their rules so he couldn’t get a BBL anyway, which has resulted in compensation being awarded. […]

BBL Complaints and Outcomes

Barclays Told to Pay £500 Compensation to a Customer Complaining They Had Unfairly Declined Their Bounce Back Loan – They Then Finally Approve the BBL and It Is Drawn Down Nearly a Year AFTER the BBL Scheme Closed

July 25, 2022

This in an interesting case in which someone got a BBL finally approved and could draw it down earlier this year, (keep in mind the scheme ended to applications back in 2021), after shocking treatment from Barclays who declined their original application, and the customer has also just been awarded £500 compensation too. […]