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  • [ May 14, 2025 ] Owner of a Firm That Offered to “Help” People Get a Bounce Back Loan for a 10% Fee (That Wasn’t Permitted) That Was Dissolved, Now Launches Another Firm Offering to Help People Get Access to Work Grants! – Covid Corruption Commissioner Alerted Subscriber Special Reports
  • [ May 14, 2025 ] Guidance Issued to Insolvency Practitioners on What to Look Out for and How to Report Bounce Back Loan Wrongdoing by Company Directors and When and How the Insolvency Service Become Judge and Jury to Decide a Punishment and How People “Play the System” Subscriber Special Reports
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  • [ May 12, 2025 ] Vanya Gaberova Who Blagged a £10,000 Bounce Back Loan Gets Locked Up for 6 Years, Eight Months and Three Weeks for Being a Spy – What a Time to be Alive! BBL Jailbirds
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May 14, 2025
HomeBBL Complaints and Outcomes

BBL Complaints and Outcomes

This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.

BBL Complaints and Outcomes

Metro Bank Customer Has Their Complaint Dismissed After They Tell the Ombudsman The Bank Wouldn’t Give Her a 5 Year Repayment Holiday on Her Company’s Bounce Back Loan and Defaulted It!

June 17, 2024

Not quite sure how this BBL recipient thought the PAYG options included a 5 year repayment holiday, but anyway, the Ombudsman tossed the complaint out. […]

BBL Complaints and Outcomes

Barclays Customer Complains they Defaulted His Bounce Back Loan Due to Him Mishearing, Due to the Broad Scottish Accent of the Agent, the Date the Bank Required an Income Outcome Assessment to Avoid the Default – Ombudsman Tosses Out the Complaint

June 17, 2024

Missing the deadline for an income outcome assessment to see if a repayment plan to avoid the BBL arrears was possible, resulted in the customer in this case having their BBL defaulted. […]

All Rishi's Fault

HSBC Ordered to Write Off Another Bounce Back Loan and Pay Compensation After They Said a Director Had Blagged a Second BBL for Her One Single Company and Chased Her for Repayment, She Proves It Was a BBL For and Used By a Completely Different Company That Is Now Dissolved

June 10, 2024

Have a read through of this case, as I am sure you will never bank with HSBC when you do, as they appear not to know their arse from their elbow. […]

BBL Complaints and Outcomes

NatWest Customer Complains the Bank Put His BBL in His Sole Trader Name and Not His Ltd Company Name – Ombudsman Tosses Out the Complaint Pointing Out That Company Was Later Dissolved Without Him Telling the Lender – (Which Could Have Seen Him Being Jailed)

June 6, 2024

Have a read through of this case, for I think the complainant dodged a bullet by not having […]

BBL Complaints and Outcomes

Metro Bank Ordered to Re-Instate a Defaulted Bounce Back Loan, Give a Customer Their PAYG Options and Pay £300 Compensation for a Series of Gormless Errors Including Sending Unfinished Emails and Not Bouncing Back Emails Sent to Staff Who Had Left

May 9, 2024

Here is an interesting case that has just been ruled upon in which fair play has been arrived at, regarding a defaulted Bounce Back Loan. […]

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BBL Helpline: 19279 Calls – An Update and the NEW Helpline Number

April 30, 2025

Bounce Back Loan Jailbird Tracker Total: 84 Sentences Length: 203 Years 4 Months

April 30, 2025

Bounce Back Loan Abuser Tracker Current Total: 3057 BBLs Worth £128,163,363.50

April 30, 2025

Bounce Back Loan Arrears and Defaults Tracker: Arrears 71,668 Defaults 393,580

April 30, 2025
BBL Complaints
  • NatWest Customer Desperate to Repay His LTD Company’s BBL Personally, Complains the Bank Unfairly Shut His Account and Defaulted His BBL – Ombudsman Tosses His Complaint Out Saying You Told Them the Business Had Stopped Trading So the Situation is Unrecoverable
    May 9, 2025
Latest BBL News Stories
  • Owner of a Firm That Offered to “Help” People Get a Bounce Back Loan for a 10% Fee (That Wasn’t Permitted) That Was Dissolved, Now Launches Another Firm Offering to Help People Get Access to Work Grants! – Covid Corruption Commissioner Alerted
    May 14, 2025
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