I have emailed the CEO of Starling last night, and to be honest this bank is one of the best I’ve ever came across
I got a call back from someone who sounded like he works closely to her. They were very supportive and helpful and polite. It has not changed the fact that I am still on a waiting list, but they gave me great hope
Note: Starling Bank do now have a waiting list, and I am aware that they are working through that list and once it is your turn they will email you can give you 72 hours to apply for a Bounce Back Loan.