Confusion for a Feeder Account Applicant

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I had an onboarding manager call me yesterday to set up my feeder account yesterday evening. Even though I am a current account customer with them- they have requested – proof off address, proof of ID (weird). proof of business address (which is fine)

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The on boarding manager also stated that it could up-to 3 weeks for the loan to be paid as apparently the checks take 1 and a half weeks. Application to pay out 2 weeks.

I asked him what checks they would do to considering I’m a personal customer already. He said credit check – I reiterated to him that my credit isn’t great but as this is a temporary account just for BBL this is just a back doorway of credit checking people for the loan then.

He emphasised this isn’t – and would be a soft check over and over again. Asked him soft check or identity check. To which he sheepishly replied – I’m not too sure the lending team would know. I asked him again as he had said they would do checks to open the account up. He couldn’t reply.