This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
BBL Complaints and Outcomes
RBS Decides Not to Debank a Customer But Doesn’t Tell Him So He Opens an Account Elsewhere Sets Up New Standing Orders But RBS Continue to Pay Them and Double Pay His BBL Causing an £18,000 Overdraft – A Befuddled Ombudsman Decrees Its His Problem to Chase The Double Payments and Get the Money Back As RBS Paid Him £300 Compensation!
I do have to say, and you may agree with me, this has to be one of the most bizarre Ombudsman decisions in a long time […]
