This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
RBS BBL Customer Identified By Using the Gender-Neutral Honorific, Mx, Complains Bank Staff Were Discriminatory Asking for Their Christian Name, and Then Breached Data Protection By Passing Their Details Over to The Banks Specialised Business Management Team – Ombudsman Doesn’t Uphold the Complaint
Here is the outcome of this case. […]