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June 8, 2025
HomeBBL Complaints and Outcomes

BBL Complaints and Outcomes

This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.

BBL Complaints and Outcomes

Coutts Bank Customer Complains That the Bank Wouldn’t Give Him the PAYG Options on His Bounce Back Loan, the Ombudsman Throws Out the Complaint Saying They Have Given You £350 Compensation

March 7, 2024

Even the rich and famous are struggling to repay their BBLs, as you will discover in this recent BBL related complaint. […]

All Rishi's Fault

Ombudsman Orders HSBC to Remove Yet Another “Evasion of Payment” CIFAS Fraud Marker Against a Bounce Back Loan Recipient They Treated Abhorrently Including Restricting Access to His Company’s BBL Funds for 5 Months

February 8, 2024

Here is the outcome of yet another case involving HSBC and their dodgy CIFAS markers. […]

BBL Complaints and Outcomes

Santander Grotesquely Lies to the Ombudsman Stating a Customer Who Complained to Them Had a Bounce Back Loan When They Did Not – Ombudsman Decides £500 is Suitable Compensation

January 8, 2024

Here is an overview of this case. […]

BBL Complaints and Outcomes

Barclays Ordered to Pay a Bounce Back Loan Business Customer Over £1,400 Compensation for Utterly Unfair Treatment, and for Also Disgustingly Lying to that Customer’s Member of Parliament About De-Banking Them

January 8, 2024

Here is an overview of this case. […]

BBL Complaints and Outcomes

Metro Bank, Interested Only in Getting Their Grubby Hands on the Government Guarantee, are Ordered to Reinstate a Customers Bounce Back Loan They Defaulted After Shockingly Failing to Refer That Customer Who Was in Deep Mourning to Their Bereavement Team After His Wife Sadly Passed Away

January 8, 2024

Some BBL complaints make me sick to my stomach at the way customers, such as this one who was in deep mourning, are treated by Bounce Back Loan Lenders. […]

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  • HSBC Use Their Infamous “Safeguarding Reviews” to Cause a Customer to Accumulate BBL Arrears Then Use It As Their Excuse to Default a Bounce Back Loan – The Ombudsman Falls for Their Unfair Tactics and Tosses Out a Customers Complaint
    May 15, 2025
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  • Despite a Mega Fine for Blagging the BBL Scheme, Being Rewarded with an Invitation to a Number 10 Garden Party, Taking Part in a Labour Government Promo Video, No Removal of the Ex-Bosses MBE, Starling Bank Boss Raman Bhatia and His Staff Share a Huge Cash Bonus
    June 7, 2025
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