Barclays Bank would let new business customers apply for a bank account then go on to apply for a Bounce Back Loan, however their BBL facility was a nightmare journey for many people.
Website errors, payment delays and huge queues to get through to their support team were just some of the problems many people did experience.
They ultimately slammed the door shut on new customers quite some time before the BBL scheme came to an end.
i was paid the BBLS on May 2020 Bank Holiday, this is after waiting for 2 weeks in the first place. when i saw the funds i went on to pay a supplier £30k for stock at which point the account was blocked and i was asked to attend the branch with ID that i did, when i attended the branch i cooperated with barclays request i was informed that the account was still under review for a further 5 days. This is the SAR ‘SUSPICIOUS ACTIVITY REVIEW’ upon completion spoke to an individual in the fraud team who assured me that they were happy and that account was unblocked and i was able to access the funds. when i logged on online i noticed the BBL had be taken out 2 days before its now March 2021 and i have not been told whats happended to the funds all i have been told is that my account is to be closed but loan is still showing on my online and mobile banking profile…TORTURE AND NO CARE