Santander Archives - Page 3 of 12 - Mr Bounce Back - Bounce Back Loan News - Updates

Ben Jennings The Ombudsman Gives a Rather Clear Insight Into What Santander Go Snooping Around for When Performing a Review Related to a Bounce Back Loan

November 4, 2022

As you may be aware, if you have had to endure one, Santander are making a point of delving deeply into bank accounts and questioning anybody they believe may have pulled the wool over their eyes regarding any aspect of applying for or using the funds from a Bounce Back Loan, when preforming one of their infamous “reviews”. […]

Ombudsman Doesn’t Uphold a Complaint About Santander Unfairly Declining a Bounce Back Loan Application As Customer Provided Unreadable Photographs of His Tax Return and Not the Original Document

October 15, 2022

A rather long and drawn out complaint here for you to look at, which was ultimately not upheld by the Ombudsman once all the facts of the complaint came to light. […]

Sole Trader States That His Santander Bounce Back Loan Was for His Ltd Company Which Has Been Dissolved and Complains the Bank is Chasing Him for the Debt – The Ombudsman Isn’t Having Any of It

October 13, 2022

As interesting case for you to read through here, but all will become clear when you look at the details and facts that the Ombudsman uncovered. […]

Customer Complains a Personal Loan Was Declined as Santander Had Factored in a Bounce Back Loan Owed by a Company He Is No Longer Associated With – Ombudsman Doesn’t Uphold Complaint

October 10, 2022

Whilst this complaint was not upheld, the dates shown on the case outcome and when it was submitted, does give you some idea of just how long its takes the Ombudsman to determine an outcome of BBL related cases and how banks such as Santander have screwed things up for some of their customers by not keeping correct records.. […]

Ombudsman Takes 20 Months to Decide Not to Uphold a Complaint Regarding a Declined Santander Bounce Back Loan Application as They Say The Lenders Could Demand to Ask for Proof of Turnover Even Though It Was Self-Declared

August 12, 2022

If you need proof of just how pathetically slow the Financial Ombudsman Service can be regarding Bounce Back Loan complaints, then take a look at this one, which ultimately they decided not to uphold by trotting out the usual excuses. […]