Santander Bounce Back Loan complaints along with success stories are listed below. Be aware I have literally 1000’s of articles to load about BBL’s.
BBL Complaints and Outcomes
Santander
BBL Complaints and Outcomes
Santander Demand £42k Back of a £50k BBL as They Don’t Believe a Customers Turnover Figure, They Charge Him a £470 Fee When He Deposits the Cash and Escort Him Out of the Building Refusing to Arrange a Meeting to Discuss His BBL
Another weird and wonderful BBL related complaint has just been resolved, with the Ombudsman pointing out they are not a court of law and only decide whether a customer has been treated fairly, read through this outcome, and see if you believe the customer or the bank. […]
BBL Complaints and Outcomes
Santander Ordered to Pay £300 Compensation to an “Adult Entertainment” Worker They Messed About When She Applied for a Bounce Back Loan
Here we have another unusual BBL related case that has been settled, with the complainant rightly being awarded £300 in compensation. […]
BBL Complaints and Outcomes
Despite Very Clearly and in Big the Santander Website Saying “Estimates Can Be Used” the Ombudsman Tosses Out a Complaint That Bank Demanded Back a Customer’s BBL Back for Using an Estimate – “You Should Have Read the Small Print”
Unlike some banks that have said they will look the other way and allow those to repay a Bounce Back Loan as per the original loan agreement if it is later discovered they over-estimated their turnover due to the confusion about that aspect of the BBL Scheme, Santander appear to not be taking that approach. […]
BBL Complaints and Outcomes
Customer Complains Santander Snatched His BBL Back After Questioning His Turnover Figure, Ombudsman Doesn’t Uphold the Complaint and Says The Bank Showed Me Something Which Proves They Are Right But I Can’t Tell You What It Was
I will leave it to your imagination as to what the Bank showed the Ombudsman in this case, but it swayed them to toss out the complaint. […]