BBL Complaints Archives - Page 24 of 56 - Mr Bounce Back - Bounce Back Loan News - Updates

NatWest Decline a Customers Bounce Back Loan Stating He Wasn’t Trading Prior to March 1st, 2020, Even Though He Had Been Trading for Years – Ombudsman Finally Orders Them to Pay Him £250

November 20, 2022

Here is another Bounce Back Loan complaint that, like all Ombudsman related complaints, was first addressed by a case handler/investigator who says NatWest was in the wrong and awarded £100 compensation. However, not happy with that outcome […]

NatWest Told to Pay £100 Compensation and 8% Interest on £300 They Delayed Paying out to a Customer When They Approved but then Declined His Bounce Back Loan and Closed His Account

November 20, 2022

It was a nightmare journey for many people when they applied to some banks for a Bounce Back Loan, for quite a lot of people were initially approved but then later found their BBL was never paid out and that they were ultimately declined, often resulting […]

Funding Circle Staff Access Customers Social Media Accounts, Use a Chunk of His Bounce Back Loan Funds to Clear Another Loan With Them Then Demand the BBL Back as He Already Had One – Ombudsman Doesn’t Uphold Complaint But He Got a Few Quid in Compensation

November 16, 2022

Here is a rather long and drawn out BBL complaint, in fact it is made up of two separate complaints, that revolve around Funding Circle and how they treated a customer. Ultimately the customer did get compensation, but the complaints were not upheld. It wrecked my head reading it, but see how you get on! […]

Santander Demand a Customers £50k Bounce Back Loan is Repaid In Full After a Review, the Ombudsman States the Estimated Turnover was Not a “Reasonable Projection” and Tosses Out The Customers Complaint

November 16, 2022

Even though some people were permitted to estimate their turnover when applying for a BBL, banks like Santander are checking their customers bank accounts and Companies House records to ensure those estimates were within reason. […]

NatWest Told to Pay Compensation for Delays in Paying Out a Customer’s Account Balance After Closing Their Account Following a Declined Bounce Back Loan Application

November 16, 2022

Many people did find, that after applying for a Bounce Back Loan, their bank suddenly closed their account, after declining their BBL application. However, NatWest have become infamous for delays in sending out the balances of such closed accounts, and as you […]