Barclays Archives - Page 4 of 25 - Mr Bounce Back - Bounce Back Loan News - Updates

Ombudsman Decides That Even Though Barclays Failed to Set Up a Direct Debit Correctly for a Customer to Repay His BBL, Wrote Saying it Was Set Up When It Wasn’t, Then Even Paying Compensation for the Error It Was Still the Customers Fault the BBL Fell Into Arrears

August 10, 2023

If you have a BBL with Barclays, just make sure the repayments are made on time, for the reasons outlined in the following complaint. […]

Barclays Accept a Customers PAYG Request But Then Decide to Cancel It and Close His Account As He Had Missed Three Previous PAYG Interest Only Payments – Ombudsman Says Have £150 Compensation But I Am Not Ordering Them to Re-instate the BBL

August 4, 2023

Here is another case in which the Ombudsman sides with a bank, this time Barclays. […]

Violent Ex-Partner Coerces a Female Into Taking Out a Barclays Bounce Back Loan Which He Takes and Buys Himself a Car with the Funds – Barclays and the Ombudsman Shamefully State There is Nothing We Can Do She is Liable

July 27, 2023

Another shocking case of a female being financially abused, and […]

Barclays Record a Fraud Marker Against a Bounce Back Loan Applicant’s Name and Close His Accounts – Ombudsman Says Looking at the Documents You Sent Them, They Were Right To Do So

June 23, 2023

This complaint has just been decided upon, and as you will see, Barclays were determined to have done nothing wrong. […]

Ombudsman States, “the Use of Various Terms, Seemingly Interchangeably – “Carrying on Business”, “Commercial Activity”, “Trading Activity” and “Trading” – Complicates Matters Further” When Ruling on a BBL Complaint Against NatWest

June 17, 2023

Whilst the complainant in this case did not get what they wanted, the Ombudsman did uphold the award of compensation. It is the reference to the rules on business turnover to get a BBL that caught my eye. With the Ombudsman implying they were very messed up and confusing: […]