PSFA Rights and Methods of Recovery in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

BBL Helpline

What is the current policy?

The Public Sector Fraud Authority (PSFA) was launched in August 2022 to act as the UK government’s Centre of Expertise for the management of fraud (and associated error) against the public sector. The PSFA currently has limited civil powers to recover payments made by public bodies as a result of fraud or error.

Whilst the PSFA has been granted certain recovery powers under the Proceeds of the Crime Act 2002, these can mostly only be used following a criminal investigation.

Policy intent

The government recognises that the vast majority of debt it is owed is by those doing their best to repay it. A small but significant proportion of debt owed to the government arises from people who have committed fraud or who seek to avoid their responsibilities to repay.

The Bill contains measures to provide the PSFA with the power to recover debt in relation to funds that a public authority is entitled to recover and which, following a PSFA investigation into suspected fraud, were obtained fraudulently or through error. The PSFA will initially seek voluntary repayment of debts through affordable and sustainable repayment plans. These powers are only intended to be used when an individual has refused to comply with voluntary repayment when they have the means to pay. Where the person disagrees that the amount is recoverable, the PSFA must bring a claim through the relevant court to obtain a final determination that the amount is recoverable.

PSFA will be able to recover debts from PAYE earnings via Deduction from Earnings Orders, and directly from bank accounts via Direct Deduction Orders. This will bring the PSFA’s powers to recover in line with the powers held by the Department for Work and Pensions, HM Revenue and Customs, the Child Maintenance Services and some local authorities.

PSFA will also be able to seek alternative recovery enforcement through the courts.

How will it work?

The new powers will allow the PSFA to recover fraud or error related debt, unpaid penalties and relevant costs, directly from an individual’s PAYE earnings via a Deduction from Earnings Order and directly from bank accounts via Lump Sum Direct Deduction Orders for specified amounts or Regular Direct Deduction Orders for regular deductions.

These Orders will be applied for by Authorised Officers following a PSFA civil investigation into suspected fraud. Before the PSFA can use the powers to recover fraud or error related debt, the liable person has to agree or a court must have determined that the amount is recoverable. The person will be notified of the PSFA’s intention to bring a claim by serving a recovery notice to set out the amount sought to be recovered, the reasons, and inviting the person to repay, etc. There is a minimum time limit of 28 days before a claim can be issued via the courts. If the person disagrees, or fails to engage within the time period, a claim can be issued.

In the case of exercising these new powers to recover civil penalties, the time for appealing a penalty must have passed or the appeal must have been finally determined.

Once the court determination has been received or the person agreed that an amount was recoverable but failed to repay, orders will only be made after affordability and vulnerability checks have taken place. Before making a direct deduction order, the Authorised Officer will be required to obtain bank statements of the liable person’s bank account to assess whether an order can be imposed, and subsequently invite that person to make representations on the proposed order. This will be achieved by issuing an information request to the relevant bank. For deduction from earnings orders, the liable person will have the right to make representations before the final order is made. When changes of circumstance occur that affect the affordability, the liable person can apply to vary the Order.

Those who are impacted by having to facilitate a deduction from earnings order, regular direct deduction order or lump sum direct deduction order are able to charge administration fees for completing the process in order to prevent business being burdened by the provision.

Oversight and safeguards The PSFA is committed to ensuring these powers are used proportionality and effectively. The following safeguards are included in this measure:

  • Debt established via a court– Where the debtor disagrees that an amount is recoverable, PSFA will need to bring a claim through the courts in the first instance to determine that the amount is recoverable before exercising the recovery powers.
  • affordability checks– Affordability and vulnerability checks will be carried out before any deductions are made. This is to ensure that deductions are affordable and will not cause undue hardship in meeting essential living expenses to the debtor, those in their household or those financially dependent on them. The Bill limits the total amount of deductions that can be made under a regular direct deduction order to protect debtors from excessive deductions.
  • rights to representations, reviews and appeals– Debtors will be informed of the proposed deductions before any recovery action takes place and will be invited to make representations to the PSFA before any deduction is made. They can request a review of a deduction order and following a review, if a deduction order is upheld, the debtor will also have the right to appeal to the First-tier Tribunal.
  • Rights to request variation– During the lifetime of a deduction order, the debtor (and where relevant a joint account holder) has the right to apply for the order to be varied. This is to ensure that where the person’s financial circumstances change, the PSFA can make the relevant changes where necessary.
  • independent oversight– PSFA’s internal oversight provisions will be supported by a new PSFA internal oversight team, separate from those using the powers, who will report to an external Independent Chair. Key statistics
  • The Fraud Landscape Report 2021 to 2022 reports that only 23% of fraud losses were recovered in 2021 to 2022.

BBL Summer of Love – BBL Winter of Regret

Please familiarise yourself with the following news updates, as we are now entering a new and important stage of the Bounce Back Loan Scheme:

Lenders Intensify Efforts to Protect Their Reputations and Vulnerable Customers as New Covid Corruption Commissioner Approved Bounce Back Loan Recovery Initiatives Loom – Over 200,000 Defaulters to be Targeted in the Coming Weeks

Warning Issued – Set Up An Affordable Repayment Plan ASAP If You Over-Egged Your Turnover (Either by Mistake or Otherwise) to Get a Bounce Back Loan as You Have One Final, Small Window of Opportunity to do the Right Thing Before No Nonsense Recovery Action Begins

A Reminder of How to Set Up a Repayment Plan on a Defaulted (But Possibly Not a 100% Legitimately Acquired) Bounce Back Loan, and an Insight Into What Each Individual Lender Will or Won’t Ask You During That Process

How Many “Potential Fraud Red Flags” Have You Triggered? The 26 Red Flags Used as Part of the “BBL Summer of Love – BBL Winter of Regret” Recovery Action and Include “Turnover Over-Egging”, “Rapid Withdrawal of BBL Funds”, “Dormant Accounts” and “I.P.” Alerts

Pilot Scheme to Recover Fraudulent Duplicate Bounce Back Loans to Go Live – An Initial 200 People Are Going to Be Targeted During the “BBL Summer of Love”, If Successful the Rest Will Be Targeted During the “BBL Winter of Regret”

Covid Corruption Commissioner Targets Zombie Firms with Unpaid Bounce Back Loans in “BBL Summer of Love – BBL Winter of Regret” Crackdown, with One Serving Member of Parliament, James McMurdock, the MP for South Basildon and East Thurrock Having Been Told to Get His Dodgy BBL’s Sorted

What Do You Risk Losing and How Can the Powers That Be Come After You in the BBL Winter of Regret, If You Blagged a Bounce Back Loan and Fail to Set Up a Repayment Plan During the BBL Summer of Love?

Sir Geoffrey Clifton-Brown, Lays Into the Department for Trade and Business Over BBL Scheme Recoveries, Blissfully Unaware the BBL Summer of Love and BBL Winter of Regret Initiative is About to Launch

How Do They Know You Over-Egged Your Turnover or Over-Estimated Your Estimated Turnover (Yes, They Are Going After People for That Too) to Get a Bounce Back Loan?

The Department for Business and Trade Release Their “Counter Fraud Strategy” Hinting at Their New Efforts to Recover Funds from COVID-19 Grants and BBL’s, as a Result of Fraud and Error, and Managing Credit Losses/Fraud in COVID-19 Loan Guarantee Schemes.

Government Gives a Big Thumbs Up to My Helpline Callers That Have Already Got Themselves off the BBL Naughty List by Setting up an Affordable Repayment Plan – Take a Look at the Feedback from Those That Have and Those That Have Been Knocked Back

How the Public Sector Fraud Authority Enforcement Unit Will Use the Personal Data of Those They Go After in the “BBL Winter of Regret” for Blagging a Bounce Back Loan Including Monitoring and Recording Their Social Media Account Interactions and Friends/Associates

Deep-Dive the Insolvency Service’s Investigations and Enforcement Strategy 2026 to 2031, That They are Hoping Will Mop Up 10’000s of Bounce Back Loan Blaggers in the BBL Winter of Regret

The Insolvency Service is Gearing Up for the BBL Winter of Regret, as Today, the 16th of July 2025, it Launches Its Strategy to Tackle Bounce Back Loan Blaggers and Other Scamsters

Cabinet Office Counter Fraud Privacy Notice Updated 7 July 2025 – The Cabinet Office Were of Course Part of “Bounce Back Loan Fraud Analytics Variant Pilot” That Worked Out Who Over-Egged Their Turnover

Public Authorities (Fraud, Error and Recovery) Bill: Factsheets:

Below you will find links to several factsheets that will give you an insight into the extraordinary powers that will be put in the hands of Civil Servants, and others, to enable them to recover funds from Bounce Back Loan Blaggers if they haven’t set up an affordable and sustainable repayment plan on their dodgy BBL, once the Public Authorities (Fraud, Error and Recovery) Bill becomes law.

PSFA Civil Penalties Powers in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

PSFA Rights and Methods of Recovery in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

PSFA Search and Seizure and Disposal of Property Powers in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

PSFA Information Gathering and Sharing Powers in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

Oversight, Inspections and Safeguards in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

Public Authorities (Fraud, Error and Recovery) Bill Overview: Factsheet

In the interests of openness and transparency, I am in constant contact with the Covid Corruption Commissioner and have had meetings with him, and I am aware of the new recovery initiatives, and will report on any shady goings-on or otherwise by Lenders or the Government as they are rolled out.