Metro Bank delayed the launch of their Bounce Back Loan lending facility as they wanted it to be a state of the art digital journey. However, for a huge number of people that applied for a BBL from them it turned into somewhat of a nightmare journey.
Some were approved for a BBL then declined, some had their BBL’s snatched back, and all manner of other problems were experienced by their customers regarding Bounce Back Loans.
Absolutely appalled, yes im new to metro but im a business starting in 2019.
To be delined id a joke really