Looks Like HSBC Lost My Application

Emergency Fundraiser

Can you help support the Bounce Back Loan helpline? If you are in a position to make a donation it would be gratefully received, and will allow me to continue to be here, 12 hours a day, 7 days a week, for everyone calling the Helpline. I can only continue with your support. Alternatively, you can of course subscribe to the website.

I thought I would give you an update on my HSBC application. I’ve just got off the phone (been on hold for 2 hours) to the business team.

They were sending off a spreadsheet at 4pm with customers details that had applied on the 4th and 5th, which they are escalating as a matter of urgency. So hopefully having some movement soon!

Although it didn’t sound like they had the details of my application – which is very worrying as the application obviously has personal information that could have been lost! The only reason they know about the application is because I had called. Hopefully no GDPR rules have been breached!!!

Also, keep up the amazing work! You have kept lots of people, including myself sane throughout the pass week! Thank you!