HSBC Sent Me a Text to Call Them but No Joy

Hi Mr Bounce Back Loan. Been keeping track of your brilliant work the last few weeks whilst waiting on hearing anything. Yesterday I received this text from “HSBC” gave them a call on the number and it was the general enquiries line, guy I spoke to said nobody there could help and it would be a specific team who would be in touch and hadn’t come across this before.

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Has anyone else had these texts do you know? The fact they also got my surname wrong was a bit worrying too

Note: Lots of people have had them keep ringing until you get through to someone with a brain or email all of the CEO teams’ emails on my website and ask them