HSBC Customer Complains the Bank Messed Him About With His BBL Arrears and Branch Staff Couldn’t Help, But the Ombudsman Says Tough Your Complaint Has Run Out Of Time and BBLs are Very Complicated and Need Specialist Staff to Deal with Them! March 7, 2024 BBL Complaints and Outcomes, Todays News You need to login to view this content. Please Login. Not a Member? Join Us