HSBC Confusion Over Sort Codes When Applying for a Bounce Back Loan

So interestingly I’ve not had my drawdown yet, however I have just had a call from HSBC checking that my bank details on the DD mandate are correct and now that they’ve checked the funds will be available in about 2 hours

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They were querying the DD details because they couldn’t distinguish between their own sort codes and Tesco Bank sort codes, so had decided that the bank account number was invalid

And amazingly 24 hours later there is no sign of any money

And the eagle has landed

16th May -> 22nd June. Existing HSBC personal customer