Had to Get My MP to Write to HSBC to Get My BBL

June 5, 2020 Twitter Vault

Emergency Fundraiser

Can you help support the Bounce Back Loan helpline? If you are in a position to make a donation it would be gratefully received, and will allow me to continue to be here, 12 hours a day, 7 days a week, for everyone calling the Helpline. I can only continue with your support. Alternatively, you can of course subscribe to the website.

OH MY GOD…BBL account is showing on my HSBC app! I can’t believe it!

I have formally complained to HSBC this week and got my MP to write to them too. This morning, a member of its staff called to me to say he was taking control of my application in order to ensure it’s progressed. I applied on 4th May and again last week.

Only received one set of incorrect documents to sign – second email still to arrive. It’s not ‘in’ my account yet, but I hope this brings a little glimmer of hope to other HSBC customers.