BBL Diaries

HSBC BBL Applicants Journey to a Loan

4th May applied as sole trader heard nothing,, 4th – 10th May called, called, called, told nothing, 11th May reapplied still as sole trader, received auto confirmation email 12th May still nothing, others getting paid […]

BBL Diaries

Try CEO and Commercial Complaints

I am a personal account holder and business savings account holder with HSBC and first applied on 11th May. I received the application email and heard nothing. I called, tweeted and DM’d HSBC but it […]

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Twitter Vault

Santander CEO Email Gets Results

I have just received a call from the lady (Senior Complaints Manager) handling my complaint at Santander. She was told I’d received the email on Friday night (from the mass emailing) rejecting me as I’d […]