BBL Complaints and Outcomes Archives

NatWest Snatch Back a Customers Bounce Back Loan and Close His Account – Liam the Ombudsman Say They Can Do That and Your Complaint is Not Upheld

January 23, 2022

I know a huge number of people who initially got a Bounce Back Loan from NatWest had them suddenly snatched back, and then had their account(s) with that bank closed, and in this update, you will see a recent outcome determined by Liam the Ombudsman on one such case. […]

Financial Ombudsman Service Tell Me Arrogantly Their Staff “Are Aware of the Rules” Then in Typical Idiot Fashion Make a Shocking Error That Could According to the British Business Bank Could Cost a Business Dear

January 19, 2022

I put up a story the other day regarding a Financial Ombudsman Service decision in which it was stated that a business owner couldn’t prove their turnover for a BBL and […]

Ombudsman Decides a Company Director Did Transfer BBL Funds From His HSBC Bank Account Rather Than Him Being Victim of a Scam

January 18, 2022

I have a rather unusual case that the Financial Ombudsman Service have given a ruling on today, that being a Company Director claiming he was the victim of a bank scam in which Bounce Back Loan funds were transferred out of his account. […]

NatWest Snatch Back Two Bounce Back Loans from an SME – Ombudsman Says That The Bank Was Entitled to Do So But Makes a Glaring Error in Their Ruling

January 17, 2022

Having had two Bounce Back Loans snatched back by NatWest, a Company Director sent in a complaint to the Ombudsman which initially was not upheld by the caseworker tasked with ruling on the case. He then appeals that decision and Hayley the Ombudsman then reviews it and says the initial ruling stands. However, as you can see in the ruling, Hayley does make a glaring mistake […]

A Series Of Errors Results in an SME Receiving a Bounce Back Loan Months After They Applied – Ombudsman Decides HSBC Is Fair In Offering Just £150 For The Delay and Errors

January 16, 2022

Here is another Bounce Back Loan related case that ended up on the desk of Ben the Ombudsman regarding HSBC. I now also have it in writing (even though I have proven it before) that when […]

BBL Complaints and Outcomes

NatWest Snatch Back a Customers Bounce Back Loan and Close His Account – Liam the Ombudsman Say They Can Do That and Your Complaint is Not Upheld

Financial Ombudsman Service Tell Me Arrogantly Their Staff “Are Aware of the Rules” Then in Typical Idiot Fashion Make a Shocking Error That Could According to the British Business Bank Could Cost a Business Dear

Ombudsman Decides a Company Director Did Transfer BBL Funds From His HSBC Bank Account Rather Than Him Being Victim of a Scam

NatWest Snatch Back Two Bounce Back Loans from an SME – Ombudsman Says That The Bank Was Entitled to Do So But Makes a Glaring Error in Their Ruling

A Series Of Errors Results in an SME Receiving a Bounce Back Loan Months After They Applied – Ombudsman Decides HSBC Is Fair In Offering Just £150 For The Delay and Errors

As We Wait for the Strike Off/Dissolution Unblocking Mechanism for LTD Companies with an Unpaid BBL to be Put in Place, Here is an Insight into the Options, Problems, Risks and Possible Solutions Currently Being Discussed and Evaluated by the Powers that be

What to do if Your Bounce Back Loan Mischief, Skulduggery or Even a Simple Mistake When Applying for it Comes Back to Haunt You in 2026 – Plus Dates and Schedules for BBL Enforcement Action and Write-Offs Coming This Year

Here is a Copy of the Letter the Public Sector Fraud Authority Have Sent Out to The Initial Batch of Suspected Bounce Back Loan Blaggers – Check to See What They Offer You and/or the Threats They Use and the Timeline You Have