This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
BBL Complaints and Outcomes
Santander Demand a Customers £50k Bounce Back Loan is Repaid In Full After a Review, the Ombudsman States the Estimated Turnover was Not a “Reasonable Projection” and Tosses Out The Customers Complaint
Even though some people were permitted to estimate their turnover when applying for a BBL, banks like Santander are checking their customers bank accounts and Companies House records to ensure those estimates were within reason. […]
