This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
TSB Terminated a Sole Traders BBL , She Complains but the Ombudsman Says You Applied for Several BBL’s with Different Turnover Amounts, They Were Estimates She Says, Ombudsman Sides with TSB
After the bank reviews a customer’s bank accounts the Ombudsman in the following case determines that TSB had reasonable grounds to determine she was not eligible for the BBL she got. […]