This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
Ombudsman Tells HSBC to Stop Lying About Company Directors Being Personally Liable for a Bounce Back Loan and Pay £150 to a Customer They Said That To
Here is another case of bank staff lying to BBL customers, or as they prefer to say, “making a mistake”, have a read of it and as you will see this customer got £150 in compensation which he wasn’t happy with. […]