This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
Customer Complains Santander Snatched His BBL Back After Questioning His Turnover Figure, Ombudsman Doesn’t Uphold the Complaint and Says The Bank Showed Me Something Which Proves They Are Right But I Can’t Tell You What It Was
I will leave it to your imagination as to what the Bank showed the Ombudsman in this case, but it swayed them to toss out the complaint. […]