Breaking: The Public Sector Fraud Authority Confirm They Are Sending Out Bounce Back Loan Recovery Letters as Part of the (As I Have Named it) BBL Summer of Love – BBL Winter of Regret Initiative

BBL Helpline

As expected the BBL Summer of Love – BBL Winter of Regret initiative, which I have been warning you of for quite some time now is about to go live. If you need an urgent chat, feel free to contact me on the BBL Helpline.

Please read and digest the following:

This page includes guidance on how the Public Sector Fraud Authority may contact you.

Bounce Back Loan Recovery Letters

The Public Sector Fraud Authority (PSFA), part of the UK Government, is responsible for managing fraud and associated error against the UK public sector. The PSFA acts as an agent for government departments and public bodies that have incurred losses which may be due to fraud.

The PSFA is currently working with lenders to seek recovery of Bounce Back Loans that recipients may not have been entitled to.

If you have received a letter from us 

If you have received a letter from us, email us at: Loan.RepaymentsPSFA@Cabinetoffice.gov.uk

The subject heading of the letter should read as your name stated on the letter followed by the reference number in the top right hand corner of your letter. (Example subject line: Joe Bloggs 12346).

Within the email you should respond to the requests outlined in your letter.

The team will confirm receipt, following which a member of our team will respond to the content of your email.

If you need information in a different format

Our letters are available in accessible formats. You might need an alternative format if:

  • you’re visually impaired
  • you have another condition which makes standard print difficult

Please email us at Loan.RepaymentsPSFA@Cabinetoffice.gov.uk and outline your requirements.

Please only contact our Enforcement Investigations email address if you have received a letter from us. If you have a more general enquiry for the Public Sector Fraud Authority, email our central team at psfa@cabinetoffice.gov.uk

Check if your letter is real 

Our initial letters will never include:

  • Contact email addresses,
  • Contact phone numbers,
  • Links to websites,
  • Bank account or payment details.

How to spot a phishing email, fake text or fake letter 

Don’t forget that if you contact us, we’ll only email you through an official government email address, ending with ‘gov.uk’.

If you’ve seen or received something that doesn’t feel right, STOP!

  • break the contact – don’t reply, respond, click on any links, or make any payments
  • check if it’s genuine – contact us using the details above only;

Reporting fraud 

Whether you’ve seen something suspicious or been a victim of fraud, you should always report it. Providing details of what happened will help the police crack down on the criminals and could prevent the same thing happening to others.

If you’ve been scammed, defrauded or experienced cyber crime, report it to Action Fraud online or by calling 0300 123 2040.

BBL Summer of Love – BBL Winter of Regret

Please familiarise yourself with the following news updates, as we are now entering a new and important stage of the Bounce Back Loan Scheme:

Lenders Intensify Efforts to Protect Their Reputations and Vulnerable Customers as New Covid Corruption Commissioner Approved Bounce Back Loan Recovery Initiatives Loom – Over 200,000 Defaulters to be Targeted in the Coming Weeks

Warning Issued – Set Up An Affordable Repayment Plan ASAP If You Over-Egged Your Turnover (Either by Mistake or Otherwise) to Get a Bounce Back Loan as You Have One Final, Small Window of Opportunity to do the Right Thing Before No Nonsense Recovery Action Begins

A Reminder of How to Set Up a Repayment Plan on a Defaulted (But Possibly Not a 100% Legitimately Acquired) Bounce Back Loan, and an Insight Into What Each Individual Lender Will or Won’t Ask You During That Process

How Many “Potential Fraud Red Flags” Have You Triggered? The 26 Red Flags Used as Part of the “BBL Summer of Love – BBL Winter of Regret” Recovery Action and Include “Turnover Over-Egging”, “Rapid Withdrawal of BBL Funds”, “Dormant Accounts” and “I.P.” Alerts

Pilot Scheme to Recover Fraudulent Duplicate Bounce Back Loans to Go Live – An Initial 200 People Are Going to Be Targeted During the “BBL Summer of Love”, If Successful the Rest Will Be Targeted During the “BBL Winter of Regret”

Covid Corruption Commissioner Targets Zombie Firms with Unpaid Bounce Back Loans in “BBL Summer of Love – BBL Winter of Regret” Crackdown, with One Serving Member of Parliament, James McMurdock, the MP for South Basildon and East Thurrock Having Been Told to Get His Dodgy BBL’s Sorted

What Do You Risk Losing and How Can the Powers That Be Come After You in the BBL Winter of Regret, If You Blagged a Bounce Back Loan and Fail to Set Up a Repayment Plan During the BBL Summer of Love?

Sir Geoffrey Clifton-Brown, Lays Into the Department for Trade and Business Over BBL Scheme Recoveries, Blissfully Unaware the BBL Summer of Love and BBL Winter of Regret Initiative is About to Launch

How Do They Know You Over-Egged Your Turnover or Over-Estimated Your Estimated Turnover (Yes, They Are Going After People for That Too) to Get a Bounce Back Loan?

The Department for Business and Trade Release Their “Counter Fraud Strategy” Hinting at Their New Efforts to Recover Funds from COVID-19 Grants and BBL’s, as a Result of Fraud and Error, and Managing Credit Losses/Fraud in COVID-19 Loan Guarantee Schemes.

Government Gives a Big Thumbs Up to My Helpline Callers That Have Already Got Themselves off the BBL Naughty List by Setting up an Affordable Repayment Plan – Take a Look at the Feedback from Those That Have and Those That Have Been Knocked Back

How the Public Sector Fraud Authority Enforcement Unit Will Use the Personal Data of Those They Go After in the “BBL Winter of Regret” for Blagging a Bounce Back Loan Including Monitoring and Recording Their Social Media Account Interactions and Friends/Associates

Deep-Dive the Insolvency Service’s Investigations and Enforcement Strategy 2026 to 2031, That They are Hoping Will Mop Up 10’000s of Bounce Back Loan Blaggers in the BBL Winter of Regret

The Insolvency Service is Gearing Up for the BBL Winter of Regret, as Today, the 16th of July 2025, it Launches Its Strategy to Tackle Bounce Back Loan Blaggers and Other Scamsters

Cabinet Office Counter Fraud Privacy Notice Updated 7 July 2025 – The Cabinet Office Were of Course Part of “Bounce Back Loan Fraud Analytics Variant Pilot” That Worked Out Who Over-Egged Their Turnover

Public Authorities (Fraud, Error and Recovery) Bill: Factsheets:

Below you will find links to several factsheets that will give you an insight into the extraordinary powers that will be put in the hands of Civil Servants, and others, to enable them to recover funds from Bounce Back Loan Blaggers if they haven’t set up an affordable and sustainable repayment plan on their dodgy BBL, once the Public Authorities (Fraud, Error and Recovery) Bill becomes law.

PSFA Civil Penalties Powers in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

PSFA Rights and Methods of Recovery in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

PSFA Search and Seizure and Disposal of Property Powers in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

PSFA Information Gathering and Sharing Powers in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

Oversight, Inspections and Safeguards in the Public Authorities (Fraud, Error and Recovery) Bill: Factsheet

Public Authorities (Fraud, Error and Recovery) Bill Overview: Factsheet

In the interests of openness and transparency, I am in constant contact with the Covid Corruption Commissioner and have had meetings with him, and I am aware of the new recovery initiatives, and will report on any shady goings-on or otherwise by Lenders or the Government as they are rolled out.