Co-Operative Bank Approve and Pay Out a Bounce Back Loan to a Customer Then Snatch It Back – Ben the Ombudsman Decides That Is Their Right and £100 Compensation Is Fair
It was and still is commonplace for many lenders to snatch back (for all manner of reasons) Bounce Back Loans that they had initially approved and paid out, and today I present to you the outcome of a complaint about a snatched back BBL that was sent to the Financial Ombudsman Service (FOS), was not upheld, and then went before an actual Ombudsman for a determination. Be aware that when you do send in a complaint to the FOS it is a caseworker that […]