It is as if banks that are accredited to offer Recovery Loans are issued with a handbook in which they are told to do everything possible to stop people getting one of those loans. It was the turn of Cynergy Bank to become accredited yesterday and according to […]
I will be revisiting a real corker today, that being how the British Business Bank use third party companies to handle their Social Media output and make up fake Tweets and other rather dodgy promotional campaigns that do somewhat deceive the unwary. […]
I have invited Chris Leslie the Ex-Shadow Chancellor to have a chat with me in the hope he will answer many questions about how the collection agents, that are members of the Credit Services Association, the trade association he is CEO of, will handle any Bounce Back Loan defaults they are sent to try and recover. […]
I noticed that Business Secretary Kwasi Kwarteng was somewhat giddy with excitement as he announced the list of business leaders spearheading the government’s new Help to Grow: Management scheme. Alas when I saw who they were and recall what they have said and done in the past, I am wary about whether that scheme is going to be any use at all. […]
Bank staff really do need to get it into their heads that customers with complaints about their banks are going to communicate with other people about those complaints. Below you will find a prime example of one staff member binning off their customer complaints and telling them they have left their job roles so do not contact them again, when that appears not to be the case. […]
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