All Rishi's Fault

HSBC Take 6 Months To Tell a Customer of Complications With Their Account That Stopped Them Fully Processing His Bounce Back Loan Application Which He Never Got, the Ombudsman Says £150 Is Suitable Compensation

Delays caused by banks such as HSBC being inundated with Bounce Back Loan applications, which sadly saw many business owners missing out on getting one of those loans is heart-breaking, and here is one recent case an Ombudsman has just made a ruling on, which resulted in an award of £150 in compensation. […]

All Rishi's Fault

HSBC Finally Confirm to the Ombudsman, When Told By Them to Address a Recent Bounce Back Loan Complaint, Their Feeder Accounts Were Imaginary, As I Did Announce Way Back When the BBL Scheme Went Live

Today I present to you a recent HSBC Bounce Back Loan related complaint that the Ombudsman has finally upheld, interesting to see that bank have now finally admitted that their Feeder Accounts, were indeed “imaginary” when the scheme first launched, as I and many of you had suspected at the time. […]

All Rishi's Fault

Having Lied to a Customer and Repeatedly Denied His Company an Account and Therefore a Bounce Back Loan Due to Their Errors the Ombudsman Awards £500 Compensation Saying She Can’t Award More as a Ltd Company Cannot Be Caused “Distress” Due to HSBC’s Idiocy

Another case to present to you in which a Bounce Back Loan lender, no surprise in guessing its HSBC lies and is proven to have done so, and the Financial Ombudsman Service offers a pathetic amount of cash as compensation. […]

All Rishi's Fault

HSBC’s Pathetic “Safeguarding Reviews” Leaves a Sole Trader No Choice But to Fold His Business After They Locked His Account and Refused Him a Bounce Back Loan Too, He Complains Demanding £800,000 the Ombudsman Say HSBC Acted Unfairly and He Can Have an Equally Pathetic £150

Having heard from lots of people experiencing the “safeguarding reviews” HSBC force upon their customers including those with Bounce Back Loans, this case that has just been upheld by the Financial Ombudsman Service (FOS) is a shocking insight into that failed account review procedure and is a warning to those of you who do get one forced upon you, and the toothless numpties at the FOS who think £150 is suitable compensation. […]

BBL Complaints and Outcomes

HSBC Review and Block Customers Account, Then Demand Repayment of Bounce Back Loan and Snatch a £10k Furlough Payment Meant for His Company’s Employees to Repay Overdraft and the BBL – Ombudsman Says They Can Keep the Furlough Money But Awards a Paltry £550 Compensation

I often wonder if Ombudsman working for the Financial Ombudsman Service have any real-life experience of running a business, for often they side with a bank on complaints they receive stating the terms and conditions hidden away allow them to pull all manner of stunts. Here is a case and its ruling that has just been given which lays out a story I hear day after day about HSBC and other banks that are part of the BBL scheme. […]