HSBC Archives - Page 2 of 45 - Mr Bounce Back - Bounce Back Loan News - Updates

HSBC Goes Crying to the Ombudsman After a Case Handler Orders Them to Reinstate a Bounce Back Loan They Snatched Back After De-Banking a Customer – That Ombudsman, Alex Brooke-Smith Also Orders Them to Reinstate It, Awards Compensation to the Customer and Interest on the Money They Snatched

April 20, 2024

Here is a recent Bounce Back Loan related case that the Ombudsman has made a final decision on. Which will no doubt have HSBC moaning. […]

Ombudsman Tosses Out A Complaint From an HSBC Customer Who Says They Sent Debt Collectors After Her for Not Repaying Her BBL, She Says They Should Have Used the Funds from Her Overdraft, the Bank Says She Never Had an Overdraft!

March 14, 2024

This is a recent case from Paul the Ombudsman who has tossed it aside and not upheld it. […]

HSBC Customer Complains the Bank Messed Him About With His BBL Arrears and Branch Staff Couldn’t Help, But the Ombudsman Says Tough Your Complaint Has Run Out Of Time and BBLs are Very Complicated and Need Specialist Staff to Deal with Them!

March 7, 2024

Here is a prime example of the Ombudsman not being fit for purpose. […]

Ombudsman Orders HSBC to Remove Yet Another “Evasion of Payment” CIFAS Fraud Marker Against a Bounce Back Loan Recipient They Treated Abhorrently Including Restricting Access to His Company’s BBL Funds for 5 Months

February 8, 2024

Here is the outcome of yet another case involving HSBC and their dodgy CIFAS markers. […]

HSBC Set Up a Ltd Company’s BBL in the Directors Personal Name – Something They Have Done a HUGE Number of Times – Ombudsman Say They Cant Change It Due to the Harebrained Rules of the Scheme and Awards Him £250 – Its Defaulted Now Anyway, So I Doubt They Will Get Anything Back

December 14, 2023

The number of people who have told me HSBC have done the following to them too is large, anyway read on and do not laugh at the confusion and waffle of the Ombudsman due to the ridiculous rules of the BBL scheme…. […]