BBL Complaints Archives - Page 47 of 56 - Mr Bounce Back - Bounce Back Loan News - Updates

A Series Of Errors Results in an SME Receiving a Bounce Back Loan Months After They Applied – Ombudsman Decides HSBC Is Fair In Offering Just £150 For The Delay and Errors

January 16, 2022

Here is another Bounce Back Loan related case that ended up on the desk of Ben the Ombudsman regarding HSBC. I now also have it in writing (even though I have proven it before) that when […]

Co-Operative Bank Approve and Pay Out a Bounce Back Loan to a Customer Then Snatch It Back – Ben the Ombudsman Decides That Is Their Right and £100 Compensation Is Fair

January 8, 2022

It was and still is commonplace for many lenders to snatch back (for all manner of reasons) Bounce Back Loans that they had initially approved and paid out, and today I present to you the outcome of a complaint about a snatched back BBL that was sent to the Financial Ombudsman Service (FOS), was not upheld, and then went before an actual Ombudsman for a determination. Be aware that when you do send in a complaint to the FOS it is a caseworker that […]

Business Owner Faced a Five Month Delay Opening an Account with HSBC Due to Staff Being Deployed Processing Bounce Back Loans – Ombudsman Thinks the £200 Already Offered Is Fair Compensation

January 6, 2022

I recall many people being sent out cheques by HSBC for delays and/or problems experienced by customers during the time Bounce Back Loans were available with that bank, and people often got sent them out of the blue, such as the one shown […]

Today I present to You Another Batch of Barclays Bank Bounce Back Loan Related Complaints That the Ombudsman Has Recently Ruled On

January 2, 2022

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NatWest Took Seven Months to Open a Servicing Account Then Declined an SME a Bounce Back Loan Repeatedly – Upshot Is that Ben the Ombudsman Doesn’t Uphold the Complaint

December 31, 2021

As the clock ticks down to midnight tonight, whatever you have planned I wish you a Happy New Year and here’s hoping things get back to some form of normality for everyone in 2022. Today I present to you another Bounce Back Loan related Ombudsman complaint which was not upheld. […]