Ombudsman Deems £150 Fair Compensation for a Metro Bank Customer that Had To Visit one of Their Branches to Open an Account to Access the BBL Scheme But Was Ultimately Declined and “Ushered Out of the Bank”
You may recall that Metro Bank were late to offer Bounce Back Loans, and they cited their state-of-the-art online application system that delayed things slightly as they wanted it to be “spot on” before making it live. That system repeatedly fell over and errors were reported. […]