BBL Complaints Archives - Page 18 of 55 - Mr Bounce Back - Bounce Back Loan News - Updates

Man Complains That His Wife Applied for a Bounce Back Loan Using His Bank Account, She Sadly Died Shortly Afterwards, the Ombudsman Decides Lloyds Bank Should Reduce the BBL Debt by Half

May 9, 2023

A rather unusual and tragic BBL related case here, which ultimately saw the Ombudsman telling Lloyds Bank to reduce the BBL debt by half. […]

NatWest Customer Complains They Haven’t Written Off His BBL and Ignored Him as He Can’t Repay It, the Ombudsman Says They Have Sent You £100 Compensation For That, Now Meet Them Halfway and Answer Their Phone Calls to Work Something Out

April 29, 2023

Here is a complaint received about NatWest, and as you will see, the Ombudsman says the only way the customer and bank can work out whether a guarantee claim can be put in and explain the procedure of such, is if the bank and customer communicate. […]

Despite Very Clearly and in Big the Santander Website Saying “Estimates Can Be Used” the Ombudsman Tosses Out a Complaint That Bank Demanded Back a Customer’s BBL Back for Using an Estimate – “You Should Have Read the Small Print”

April 27, 2023

Unlike some banks that have said they will look the other way and allow those to repay a Bounce Back Loan as per the original loan agreement if it is later discovered they over-estimated their turnover due to the confusion about that aspect of the BBL Scheme, Santander appear to not be taking that approach. […]

Ombudsman Decides Barclay’s Didn’t Threaten or Do Anything Inappropriate or Unfair When Refusing a Customer a Bounce Back Loan and Closing Her Accounts

April 26, 2023

I am not quite sure Alex Brooke-Smith an Ombudsman has fully got to grips with the rules of the BBL as he states this customer applied for the BBL, somewhere around the end of April […]

HSBC Snatch Every Penny in a Sole Traders Business Account to Repay a Bounce Back Loan They Demanded Back – Ombudsman Says That Is What They Do and Toss Out His Complaint

April 24, 2023

I have seen a plethora of similar complaints to this one, in which the Ombudsman says banks can and do snatch money from business owners accounts when they demand back a Bounce Back Loan. […]