BBL Complaints and Outcomes

After First Refusing to Uphold a Barclays Customer Complaint Regarding an Error That Left a Sole Trader Unable to Access the BBL Scheme the Ombudsman Increases the Compensation from £100 to £300 After an Appeal

As we are still in the “quiet zone” between Christmas and the New Year, today I will be giving you an insight into another Bounce Back Loan related complaint that the Financial Ombudsman Service initially did not uphold, but after an appeal increased the level of compensation the bank, this time Barclays were required to pay out. […]