Just in case it helps anyone we applied 6/5 and just had echo sign docs through now from HSBC.
I rang the number you suggested this morning and they told me to just wait.
Big relief that we know it’s on it’s way – fingers crossed.
PAID May 20! HSBC have paid us today (wasn’t there first thing, is there now) – applied 6th signed docs 15th. We are sole trader with personal account only. Hope this helps someone else, or allows them to chase up. Thanks for all you’re doing!