I get asked lots of different questions each day from new followers and lurkers on Twitter, so today I will answer a few of those questions.
One that does get asked a lot is how long/big is the waiting list for Starling Bank, I have received a reply from that bank which states since the end of May some 21,000 people have added their names to their waiting list.
That may seem a huge number, however they are working through that list, unlike Tide who started a list but didn’t have funds to pay anyone out of their list, so it just grew and grew in size.
I get every question under the sun asked about HSBC feeder accounts, the main one being how long it takes to set one up. There is no time scale whatsoever and as such you could and may end up waiting weeks to get one set up.
As for how long it takes to get paid from HSBC after you have applied and finally been sent out and returned the EchoSign, well two working days seems to be average, however that is fluid so you may be waiting longer, or in some very rare instances shorter. The feeder account by the way will automatically fire the cash into your nominated bank account.
If you are still looking for a bank account then Metro Bank are still getting excellent feedback, just be aware it will all be down to just which branch is near to you as to how long it will take to make and get an appointment to visit the branch which is how you will be able to open an account with them.
Lending Circle are a Fintech that have recently been accredited to offer Bounce Back Loans, however they are not opening them up to new customers and are only inviting their current customers to apply for one, so do not waste your time trying to sign up to get one as you won’t, be able to do so unless you are a current customer and have been invited to apply for one.
Adam and Company
Adam and Company are a private bank that has just been accredited by the British Business Bank, however if you do not have cash reserves/assets of £1 million at hand then you are not going to be able to open an account with them and go on to apply for a Bounce Back Loan with them. In fact, they are only dealing with their existing customer base, so newly opened account will not qualify for a BBL.
It looks like the Allied Irish Bank (GB) and (NI) both are accepting new business current account, to open one call 0345 600 5204. It takes them five days on average to payout to an approved Bounce Back Loan applicant. Be aware though much like any of the many other banks they can/may suddenly stop accepting new business account applicants. If in doubt about whether you can apply, please contact them on the phone number given.
This is a bank for the rich and famous, and as such if you have not got a huge stash of cash to open an account with them, then you are not going to be able to apply for a Bounce Back Loan with them. Besides, they are only accepting ounce Back Loan applications from existing account holders anyway.
Bank of Ireland UK
Be aware that the Bank of Ireland UK are only accepting Bounce Back Loan applications from Business Current Accounts holders who have opened at account with them on or before 4th May 2020. So therefore, that means that you need to cross them off your list of potential banks to apply to for a business account or BBL from unless you did have a business account opened before that date.
Bank of Scotland
Bank of Scotland are not accepting new applications for a business bank account, however if you have a current account with them and not a business account and have been using that account for your business then you can onboard with Lloyds using the onboarding link HERE,
It is important that you know that you must have had that current account opened before the 2nd of March 2020 or if not, they will not let you onboard with them.
It is taking Barclays up to six weeks to process new bank account applications but remember the Switch Guarantee which states you can switch your current business account to them in seven days. Phone them up for details.
If you have been using a personal current account with Barclays for business purposes and you are after a Bounce Back Loan give their New Customer Team a call on 0800 515 46231 to discuss creating a business relationship with them as they are much more likely to rapidly open a business account for you if you do already have a current account with them.
One bank worth trying if you want to get a Bounce Back Loan is Clydesdale Bank, I have had many people contacting me who have managed to open up a business account with them in the last couple of weeks and have then gone on to apply for a Bounce Back Loan and get it paid out quickly.
Unless you are rolling in cash, you should forget about even trying to open an account with Coutts. They are of course yet another Private Bank that is not going to allow businessmen or businesswoman with a modest income to open an account with them, based on their initial account opening deposit requirements.
I have received zero complaints about Dankse Bank but be aware that like most other banks they are only accepting their own business customers only. What I do like about that bank is that they list the email address and even mobile phone numbers of each Northern Ireland branch Manager, so if you do have a problem you can contact the branch manager personally. They do accept new customers from Ireland, and you can apply via their Business Direct Team on 0345 266 6555.
Many people have gone on a nightmare journey with HSBC, much more so those who have applied for one of their Feeder Accounts. They are the worst bank out there by far and as such you should only consider applying for a Feeder Account with them if you have plenty of time to wait and be aware there are no guarantees what so ever that you will be given such an account, even if you have been waiting for weeks/months.
In fact, they have sent out EchoSign forms many times which are riddled with errors, and as that is the final stage before payout, you can imagine the total despair of someone (and there have been 1000’s of them) who has received a dodgy EchoSign and then has to wait for a new one to be sent out before the loan money arrives.
Once again, Investec are one of the much more recently accredited banks/lenders that require a huge initial deposit before you can open an account with them. So, unless you have a huge stash of cash available to open an account with them you have no chance whatsoever of getting a Bounce Back Loan with them.
One of the best if not THE best bank out there for rapid processing and paying out of Bounce Back Loans. They are not are not accepting new customers however for business accounts, but I do so hope they will change their minds soon, for if they do the backlog of people still waiting and hoping for a Bounce Back Loan could finally get one and rapidly too.
They will let you open a business account though if you have been using a personal bank account with them for business purposes and that account was opened before the 2nd of March 2020, and to do so simply make use of their onboarding link HERE.
Halifax are not part of the Bounce Back Loan scheme. However, Lloyds will allow you to onboard with them if you have had a Halifax current account opened before the 2nd of March this year. Use this Halifax – Lloyds onboarding link to onboard with Lloyds.
One of the game changers for sure, Metro Bank have been firing out Bounce Back Loans since they launched their scheme, admittedly later than the other main banks.
Just be aware that due to demand they are operating an appointment scheme, whereby you need to make an appointments to visit on of their “stores” (branches), and by doing so you will be sent on your way after the appointment if all goes well with your new bank account details, and then can instantly apply for a Bounce Back Loan, which gets paid usually within 24 hours.
I am aware that NatWest have sorted out a lot of their customers with Bounce Bank Loans, however they do have an annoying way of declining people. They are famed for sending out mass emails on a Friday evening, telling people they are not going to look at their Bounce Back Loan application due to them being so busy.
You take risks applying with them, and unless you are an established business bank account customers of theirs, then do not pin any hope on you getting a Bounce Back Loan or even a business bank account from them.
A recently accredited Bounce Back Loan lenders/banks have been Private Banks, and that is what Paragon are, meaning that you are not going to be able to get a bank account with them unless you have a lot of money available to make an initial deposit, so I would forget about applying with them, unless you already have an account with them.
Despite lots of early complaints, Santander have finally started to get much better, and you can open an account with them online and apply for a Bounce Back Loan quickly too. But as always be aware they may change their rules for applying for a Business Bank Account at any minute if they start to get overwhelmed.
UPDATE: You can only get a Bounce Back Loan from Santander if you had a business account to were using your personal account before March 1st 2020 (they appear to have sneaked this term into their t’s and c’s recently.
Skipton Business Finance
Skipton operate a rathe unique type of business model and as such unless you are a customer of theirs and utilize that invoice advance type of scheme then you cannot apply for a Bounce Back Loan with them.
You cannot now open a business account with Starling Bank if you are a Sole Trader as they have suspended such account openings. They are also now operating a Bounce Back Loan application waiting list.
Be aware that Starling Bank operate their own additional eligibility test for applicants, and as such if they do not like you or your business you will not get a Bounce Back Loan from them.
The Co-Operative Bank are now not opening new business accounts for people wanting a Bounce Back Loan, there were but have decided to stop new applicants from getting such an account and then applying for a Bounce Back Loan, so much for them being an ethical bank.
Like many other banks, RBS have suspended their new business account application system, and therefore the only people who can apply of a Bounce Back Loan with them are those that already have a business account with them.
No money to lend out and have suspended lending.
One thing to note about TSB is that you can open a business account with them, however when you attempt to do so they will then contact you and tell you that your new business bank account application will be processed, but you have to confirm that to get such an account you will then not go on to apply for a Bounce Back Loan. That is a scandalous way to treat people, so unless you are already with TSB forget about trying them.
Ulster Bank, much like their sister bank RBS are not accepting new business account applications, so if you are a customer of theirs then you can apply for a Bounce Back Loan, and they aim to pay it out after 3 business days of you applying and being successful
Yorkshire Bank is of course a sister bank of Clydesdale Bank, and therefore much like that other bank you can apply for a business bank account online in 15 minutes, but be aware it is taking them a little longer to process new accounts. But once you have been successful in opening a new business account with Yorkshire Bank you can then go on to apply for a Bounce Back Loan.
Been Declined a Bank Account or BBL?
Please read below for some reasons as to why you may be declined a bank account and/or a Bounce Back Loan with some lenders.
Many people who are declined tend to fear it is their credit rating/score that is the cause of a decline, and whilst that can and may play a part obviously, there can be a whole host of other reasons, some of which can be sorted out, and when the latter is the case you may find it much easier to open a bank account and/or obtain a Bounce Back Loan.
Some Lenders can and will and are in within their rights to decline anyone for an account and/or BBL based on their own criteria in additional to that laid down by the British Business Bank.
With that in mind, if you have checked all of the following and/or have been declined by one lender then you are also within your rights, and encouraged to apply to any other lender that is part of the Bounce Back Loan scheme.
Potential reasons not relating to credit score/rating
SIC Code – not matching on companies house vs application.
SIC Code – considered a reputational risk – you would be surprised how many business types fall into this category.
Directors/owners name not matching companies house and/or
Voters roll e.g. Chris vs Christopher, is middle name included etc
Business address not matching, has accountant used their address for registered? What is your correspondence address at companies house?
Business name not matching e.g. Ltd v limited
Recent changes of directorship and/or ownership – red flag at the moment due to BBL fraud
Markers registered against the company or director
Previous financial relationship with the bank or one its subsidiaries that did not end well
Thanks for the Donations by the Way
If you want to help keep me and this place going and can throw a few bob in the donation tip jar it is appreciated. Asking for donations was not my initial aim when I launched the Twitter account, however it has taken off and the website too, and both are now consuming a lot of my time.
But either way as usual this website will be free to use and advert free, and you can always get me via DM over on Twitter if you want anonymity with your problems, worries or concerns, or just need someone to talk to, if I don’t respond instantly I will get to you.
The website is coming along great as you can see, over 500 posts and pages already loaded up, not bad in just a week of it being live, some posts may just be a paragraph or two long, and some are rather long and intense real life Bounce Back Loan experiences that you will relate to, so do please have a good look around, and when doing so you will see you are not alone with whatever BBL problems you are experiencing. .
Many Bounce Back Loan applicants that have been through hell and still are experiencing problems have been offered compensation, ranging from £50 up to £2500 for the more complicated problems.
It is your choice as to whether you a accept any offer of compensation and the amount you accept too.
Bank and Lender Updates
Be aware things can change in an instant at any bank and as such I will now give you an overview of how things are going with each bank, and let you know how and where to contact if you want to try and chase up your Bounce Back Loan application and find out where things stand with each bank.
Each bank will have their own criteria for opening accounts, and some lenders also have their own set of rules regarding who they will allow to open an account and/or apply for a Bounce Back Loan.
They appear to have now launched their online Feeder Account Portal, which hopefully does away with the exceptionally long and drawn out process for applying for such an account.
Many people who had previously applied for a Feeder Account are still waiting for their call backs to set up the account, and/or to receive all related documents and many people are still waiting for payment.
Be aware many people have been declined for such an account when using that portal, and also when they have applied for a feeder account during the telephone interview for such an account.
Useful Email Addresses for Contacting HSBC:
Lloyds continue to do what they do best, process, and pay out BBL applicants quickly and with no fuss or hassle.
Be aware that if you hold a Bank of Scotland or a Halifax or Lloyds personal bank account you can use the Onboarding Portal to get a Lloyds Business Account and then can apply for a Bounce Back Loan.
Be aware though the dates listed on the website, as you will have had to have a personal bank account in operation before those dates to be able to onboard with Lloyds, if you have opened an account after the dates you will not be able to use that onboarding system.
Lloyds CEO Email Address
Metro Bank have now launched their Bounce Back Loan scheme, which is a sight to behold.
Due to the speed at which applicants are processed, and the rapid pay-outs too, many people wish they had an account with them, as their Bounce Back Loan journey would be an easy one for sure.
Metro Bank will let you register an interest in opening an account with them online and they will then make contact with you to arrange an appointment in one of their banks or ”stores” as they like to call them.
Applicants simply join an online queue and when it is their turn to apply for a Bounce Back Loan (which can be after a few hours), they then fill in the application form and once done they are then either approved on the spot, declined or told whether any additional information is required.
The feedback from many people is that Metro Bank are the game changer, as unlike most other banks people get to know at the end of their application their fate, without having to wait for days or weeks to discover what is going on with their application, as has been the case with other banks.
Email the CEO of Metro Bank Dan.firstname.lastname@example.org
Tide have run out of money to lend and are desperately scrambling around trying to raise more to increase the number of applications they can process, as such you can expect a huge delays before any application you have put in will be processed.
To be fair to the Co-Op not many people have been complaining about them, I have had a few here and there and some have been sorted out but every now and then I get someone appearing and asking for help.
Co-Op Bank CEO Email Address
Yorkshire Bank and Clydesdale Bank
I get the odd complaint about both Yorkshire Bank and Clydesdale and it is always worth checking out their respective BBL sections of their websites for updates, seen reports of those banks taking applications for new bank accounts by the way, but check that out as it can change at any time.
Yorkshire Bank CEO Email Address
Clydesdale Bank CEO Email Address
I am still getting all manner of weird and wonderful complaints about Barclays, it does appear though that many applicants now fly through their Bounce Back Loan system, but many are still experiencing problems with applying, getting paid and contacting the bank.
Barclays CEO Email Address
NatWest and RBS
The usual complaints about NatWest and RBS, including poor communication, problems applying for a BBL and even people being declined. Once again you need to start haranguing the right people to have any chance of your problems being resolved.
They have been paying many applicants out obviously, so if you do manage to have a hassle free experience then you should get paid out fairly quickly, even if it is not in the time scale you had hoped for.
Be aware that you may apply, not hear anything and then out of the blue get an email saying they are so busy your application is being dumped and not looked at.
NatWest / RBS CEO Email Address
Much like some of the above banks Santander have attracted plenty of complaints, but in all fairness many followers, and many long-time ones too have found emailing their CEO does get a response and their claims processed quickly. They too have also been dumping applicants via a mass cull type of email so be warned.
Santander CEO Email Address
Starling Bank operate a waiting list type of system, however, be aware they have additional criteria of their own as to whom they will supply a Bounce Back Loan to. Therefore, there are no guarantees you will get a loan from them. They have declined many thousands of applicants.
Skipton Building Society
Skipton Building operate a different business model than most mainstream lenders so you will need to check their website to find out more about what they have on offer to applicants.
You will be asked to sign away your rights to be able to apply for a Bounce Back Loan if you try to open a new account with TSB. As such do not waste your time trying to get such an account with them if your intention is to apply for a TSB Bounce Back Loan.
TSB CEO Email Address
Other Bounce Back Loan Lenders
The following are other Bounce Back Loan Lenders, be aware I receive very few if any complaints about any of the following.