BBL Complaints and Outcomes

Despite Proving His Business Turnover Was Higher Than the Initially Declared Figure, Ben the Ombudsman Decides Lloyds Bank Were Right to Decline a BBL Applicant the Ability to Amend It

Another case today involving an incorrectly entered turnover figure when someone applied for a Bounce Back Loan. As you will see, even when proving beyond any doubt that an error had been made, Ben the Ombudsman says rules are rules and Lloyds Bank had to go with the incorrect figure. […]

 BBL Legal Advice
All Rishi's Fault

Jenny Lomax the Ombudsman Confirms the Idiots That Designed the Bounce Back Loan Scheme Made No allowances For Amending an Incorrectly Entered Turnover Figure and Makes HSBC Pay Compensation for Lying and Saying a Customer Could Do So

It’s a terrible situation when banks tell great big wobbly lies to their customers, much more so when they relate to the Bounce Back Loan scheme. Today’s case saw HSBC being given a slap and having to pay compensation for telling lies […]