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HSBC Customer Complains the Bounce Back Loan He Applied For Never Arrived The Bank States He Never Signed the Agreement He Says He Never Got It But HSBC Says He Read It – The Ombudsman Steps In and Tells HSBC To Pay Him £500 in Compensation

May 24, 2022

Another saga to present to you today, once again about HSBC and the way they handled a customer who applied for a Bounce Back Loan with them. […]

Metro Bank Approved a Customers BBL, Pay It Out But Block All Access to Those Funds Then Almost Five Months Later Do Not Honour the Agreement – Customer Asks For £21k In Compensation the Ombudsman Says £500 Is Fair

May 21, 2022

Metro Bank did approve many a Bounce Back Loan when the scheme was live and then snatch many of them back or simply did not pay them out, and weeks later tell the customer their once approved BBL was in fact declined. This case is one of many such complaints that has ended up on the desk of one of the Ombudsmen at the Financial Ombudsman Service about Metro Bank. […]

Barclays Approved a BBL for a Company and Pay It Out, Then Lock the Account for a Review Lifting the Block Weeks Later, But then Decide to Snatch Back Every Penny from That Account Weeks Later and Recall The BBL – Ombudsman Says That is Fair

May 19, 2022

Here is the outcome of another case that has taken the Financial Ombudsman Service some time to wrap their heads around, as you will see based on the evidence, they state Barclays were within their rights to snatch back yet another Bounce Back Loan. […]

Barclays Declined a Customer a Bounce Back Loan As He Was Unable to Prove His Business Was Trading Before March the 1st 2020 – The Financial Ombudsman Service Agree With the Bank and Don’t Uphold His Complaint

May 17, 2022

Even now, the Financial Ombudsman Service is still determining outcomes of complaints related to the Bounce Back Loan Scheme over a year after that scheme closed to new applicants, and here is a case that they have just made a decision on. […]

The Insolvency Service Officially State When Slapping Someone with an 8 Year Disqualification the Bizarre New Rule Imposed By BEIS (Led By the Shifty Kwasi Kwarteng) That Over-Estimating Your Turnover By Over 25% Of the Permitted 25% Turnover Figure Will Lead to a Slapping if You Take Insolvency Route with a BBL Owing Even If you Were Allowed to Estimate Your Turnover!

May 16, 2022

It’s a funny old world, and with the weird character that is Kwasi Kwarteng being the Minister in charge of BEIS (Department for Business, Energy and Industrial Strategy) anything is possible. In the first case I have come across, the Insolvency Service are now stating the “rule” no one knew of and which was not in place when the BBL scheme was live that over-estimating by more than 25% of even your estimated turnover when you applied for as BBL will lead to a good slapping, if you take the insolvency route with that BBL still owing. Whilst this is nothing new, as I revealed it back in December 2021 when the National Audit Office told me about it, it is the first time I have seen it used, as you will discover in the case below that saw a Company Director hit with an 8 year disqualification […]