BBL Complaints and Outcomes Archives

Ben The Ombudsman Strikes Again with Another Set of Ridiculous Reasons Why He Sides with a Bank and Not a Customer Regarding a Bounce Back Loan Related Complaint – Something’s Not Right

November 19, 2021

I am beginning to smell a rat so to speak with many of the […]

Starling Bank Says a Customer “Must Have Circumvented and Deliberately Cheated” The Hi-Tech Security Systems in Place on Their Banking Platform and BBL Top Up Application Form to Blag a Top-Up! Something Doesn’t Smell Right!

November 14, 2021

The stuff of nightmares you could say, well that is a real life story that has been playing out for around a year now for one poor soul. […]

A BBL Customer of HSBC Made an Error When Declaring Their Turnover and Declared a Lower Amount the Ombudsman Says Tough It Cannot Be Changed – Wonder If They Would Say the Same If the Mistake Was Regarding a Higher Turnover Figure

November 14, 2021

One has to wonder if someone had mistakenly entered a higher turnover figure what would happen, well I bet the bank would be screaming blue murder and demanding their BBL back […]

Barclays Snatch Back Bounce Back Loan Due to Company Not Being Formed On or Before the 1st of March 2020 Despite Company Director Saying It Was – Ombudsman Agrees Barclays Were Right

November 12, 2021

A Company Director applied for a Bounce Back Loan with Barclays, was approved for that loan and it was paid out, however a subsequent review of the loan application revealed the incorporation date of the Company […]

TSB Snatch Back a Bounce Back Loan and Accuse Sole Trader of Not Being Eligible for That Loan and Using Funds for Personal Use SME Applies Elsewhere and Gets a BBL – Financial Ombudsman Thinks £200 is Suitable Compensation for The Scandalous Way TSB Treated That SME

November 11, 2021

Today I present to you even more proof of why the Members of the House of Lords were wrong to vote down an amendment to give those with a Bounce Back Loan more protection, many of them had financial interests with BBL lenders and one in a bailiff firm when they voted by the way. This case is a shocking one regarding TSB who accuse a Sole Trader of all sorts, but low and behold that SME went on to get a BBL elsewhere eventually. […]