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  • [ June 7, 2025 ] Despite a Mega Fine for Blagging the BBL Scheme, Being Rewarded with an Invitation to a Number 10 Garden Party, Taking Part in a Labour Government Promo Video, No Removal of the Ex-Bosses MBE, Starling Bank Boss Raman Bhatia and His Staff Share a Huge Cash Bonus Subscriber Special Reports
  • [ June 6, 2025 ] Calum Manus Camara-Hill the Director of E5 Carpentry Ltd Given a 5 Year Ban for Not Repaying His Company’s Bounce Back Loan in Full After Securing a Higher Valued CBILS as Required by the Harebrained Rules of Those Government Backed Loan Schemes The Disqualification Files
  • [ June 6, 2025 ] Barclays Bank Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Lloyds Bank Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Starling Bank Bounce Back Loan Performance Figures Quaterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] NatWest Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Tide Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] HSBC Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Santander Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Bank of Scotland Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Close Brothers Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Arbuthnot Latham Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Clydesdale / Yorkshire Banks Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Conister Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame
  • [ June 6, 2025 ] Funding Circle Bounce Back Loan Performance Figures Quarterly Update 6th of June 2025 League of Shame

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June 7, 2025
HomeBBL Complaints and Outcomes

BBL Complaints and Outcomes

This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.

BBL Complaints and Outcomes

HSBC Throw a Hissy Fit But Are Still Ordered to Reinstate a BBL and PAYG Options, Return Nearly £10,000 It Snatched, Pay Interest on the Snatched Funds, Remove Negative Credit File Markers and Pay £250 to a Customer They Unfairly Defaulted a BBL On

October 22, 2024

Here is a case that initially HSBC refused to accept but have now been told to accept the ruling. […]

BBL Complaints and Outcomes

Lloyds Bank Ordered to Pay Compensation Due to Their Faulty Credit Reference Agency Reporting System That Continually Logged a Default on a Customers Non-Defaulted Bounce Back Loan Which the Bank Had to Then Remove Manually Each Month

October 17, 2024

Here is a case that has just been resolved involving incorrectly logged BBL default markers on a LTD Company’s credit file. […]

BBL Complaints and Outcomes

The Monsters at TSB Debank a Vulnerable Customer Suffering from Severe Anxiety and PTSD and Default Her BBL – Ombudsman Orders them to Offer to Reopen the Account, Reinstate the Bounce Back Loan and Pay Her £300 Compensation and Show Her Some Common Decency

September 12, 2024

Louise the Ombudsman sorts out a BBL related complaint, this time kicking TSB’s backside. […]

BBL Complaints and Outcomes

Ombudsman Kicks HSBC’s Backside Yet Again, Demanding They Reinstate a BBL They Defaulted and Pay Compensation to a Customer They De-Banked and Tell Them “There is a Higher Bar for Recalling a BBL Than for Closing an Account”

September 12, 2024

Read the outcome of this case that Alex the Ombudsman has just decided upon. […]

BBL Complaints and Outcomes

Ombudsman Decides Lloyds Bank Gave a Customer a Business Overdraft He Couldn’t Afford, But Decides They Did Nothing Wrong 12 Months Later Giving Him a BBL 3 Times the Amount of the Overdraft as the BBL Scheme Was Harebrained

August 29, 2024

Have a read of this, if nothing else it will make you smile. […]

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Latest

BBL Helpline: 19477 Calls – An Update and the NEW Helpline Number

June 5, 2025

Bounce Back Loan Jailbird Tracker Total: 86 Sentences Length: 206 Years 10 Months

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June 5, 2025
BBL Complaints
  • HSBC Use Their Infamous “Safeguarding Reviews” to Cause a Customer to Accumulate BBL Arrears Then Use It As Their Excuse to Default a Bounce Back Loan – The Ombudsman Falls for Their Unfair Tactics and Tosses Out a Customers Complaint
    May 15, 2025
Latest BBL News Stories
  • Despite a Mega Fine for Blagging the BBL Scheme, Being Rewarded with an Invitation to a Number 10 Garden Party, Taking Part in a Labour Government Promo Video, No Removal of the Ex-Bosses MBE, Starling Bank Boss Raman Bhatia and His Staff Share a Huge Cash Bonus
    June 7, 2025
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