BBL Complaints and Outcomes

This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.

BBL Complaints and Outcomes

Ombudsman So Befuddled by the BBL Scheme They’ve Now Started to State When Deciding Outcomes in BBL Related Complaints “They Are Not a Court of Law” and “Cannot Determine if Any Lender Has Acted In a Non-Regulatory or Unlawful Way” – Just Unfairly

July 22, 2023

Financial Ombudsman Service So Befuddled by the BBL Scheme They Have Now Started to Clearly State When Deciding Outcomes in BBL Related Complaints They Are Not a Court of Law and Cannot Determine if Any Lender Has […]

BBL Complaints and Outcomes

Santander Demand £42k Back of a £50k BBL as They Don’t Believe a Customers Turnover Figure, They Charge Him a £470 Fee When He Deposits the Cash and Escort Him Out of the Building Refusing to Arrange a Meeting to Discuss His BBL

July 22, 2023

Another weird and wonderful BBL related complaint has just been resolved, with the Ombudsman pointing out they are not a court of law and only decide whether a customer has been treated fairly, read through this outcome, and see if you believe the customer or the bank. […]